These Hotpoint washing machines and washer dryers are the older Microprofile range that are becoming very rare but there are still some around. The errors are displayed exaclty as shown below.
These error codes will not relate to all newer Hotpoint washing machines and washer dryers after Indesit bought Hotpoint in 2005, after that it is mostly Indesit based electronics and production.
Before you start any investigation of the fault or even remove the lid of your Hotpoint washing machine or washer dryer please read and fully understand this article in full and pay particular attention to the safety and information notices at the bottom of this page as they contain extremely important information!
Please remember to support our site by buying Hotpoint washing machine spare parts from our store and, if you decide that you really need an engineer please support the local repairers that help make this site possible, you can find a repairer using our engineer search facility.
Hotpoint Microprofile Washing Machine And Washer Dryer Fault Codes
These fault codes are written for washing machine repairers and not for the general public by Hotpoint and they assume a certain level of competence on the part of the user in diagnostic routines. We have added some notes to try to assist you in determining the nature of the fault you have but, you will still need to investigate each failure on its own merits. For more help and advice on fault finding on a washing machine please refer to our washing machine fault finding guide from this link before you begin.
If you struggle or cannot find the appropriate fault code that you need for your Hotpoint machine please ask in the forums and the gusy there will do what they can to help and locate the meaning of the fault code you need
Please check that any Hotpoint washing machine spares recommended are suitable for use on your particular model and serial number. If you are unsure about the suitability of any spare part please ask to ensure that you get the correct spares for your washing machine or washer dryer. Please, don’t guess or assume as spares can be altered on a production run with the same model number having several different alternative components used.
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E10 |
No cold fill detected – washing machine does not fill
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E11 |
Not hot fill detected – washing machine does not fill
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E12 |
No mixed fill detected – washing machine does not fill
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E13 |
No water supply
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E14 |
Water heating error detected
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E15 |
Not drained – washing machine fails to drain water
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E16 |
Overfill detected by pressure switch – water level too high
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E17 |
Door safety lock error
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E20 |
NTC fault – temperature sensor detected as either open circuit or shorted
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E21 |
NTC fault – temperature sensor detected as either open circuit or shorted
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E30 |
Motor fault detected
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E31 |
Motor fault detected
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E40 |
Water level detected as too low to operate
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E41 |
Water level detect sequence incorrect
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E50 |
Customer language and wash programme have not been saved
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E51 |
Customer language and wash programme have not been saved
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More Hotpoint Washing Machine Help, Advice And Guidance
Should you need more help and guidance please use the links from this article as most of them will help you to understand your Hotpoint or Indesit washing machine or washer dryer a lot better and probably very much help you in diagnosing the fault you have. Of course there are many other articles on the site that will also help you do this.
In addition you can post in our help and advice forums after registering but please do pay heed to the information below before doing so and read the guides, they are there to help you.
You must understand certain things before you begin or attempt any repairs on your own and we want to make these points very, very clear to anyone that decides to investigate one of these or any other washing machines:
- We are not responsible for your safety, you are and by using this guide you accept that and accept that any damage that you may cause and work undertaken is entirely at your own risk.
- We will advise the common causes of the fault codes but we cannot guarantee that any parts or work recommended will resolve the issue. It is entirely your responsibility to diagnose your particular problem and resolve it.
- We are not responsible for you buying spares that do not resolve the problem, this is down to your own diagnosis not ours.
- No warranty is inferred, implied or given.
Please understand that fault or error codes are not a “magic bullet”, they will not tell you what the problem is, they will only offer you an indication of where the problem lies and they are no substitute for good old fashioned diagnostic skills. You can find out more about what fault codes actually tell you in this article. So please be well aware that, even with this new found knowledge you will still have to actually be capable of investigating and diagnosing the problem and this means adhering to basic appliance safety for working on them.
Note that manufacturers can and do change fault codes without notice and we cannot guarantee that these error codes will apply to your particular model as all codes apply to a wide range of appliances and not normally any one specific model. To determine if these fault codes do apply to your particular Hotpoint washing machine or washer dryer model please post a request to confirm this in the forums.