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changed the door seal on the above, its got a wma tub easy…customer has called me back to complain that there is now a piece missing from the outer plastic tub.. he says we must have broken it off. the “missing” bit in question is exactly in line with the drain groove on the door seal and in line with the drain holes..i could not convince him that the “missing” bit was there before…and that the new door seal i fitted was slightly different to the original..anyone got an illustation, photo or anything i could show him to prove the “missing” bit has always been missing!!!then i can prove he is a complete.p…t :rolls:
richard :bang:Re: aristonA1436/ hotpoint31193
Not exactly sure what Hotpoint31193 has to do with it 😕
But here you are, a WMA drum I removed last week. 😀
Correct door seal is a 1604494 . If you can see the cut out you may have fitted the wrong seal, its possible things may get stuck in the gap.
Jim.
Re: aristonA1436/ hotpoint31193
jim, thanks for the pic…re; door seal, when i ordered the door seal for an ariston A1436 i was given a seal which didnt fit, nothing like the original d/s. on the door label , where hotpoint put their label was .31194. quoted this number and got a seal which fitted exactly, only when you pull this seal from the tub do you see the cut out. 😀
richardRe: aristonA1436/ hotpoint31193
update…spoken to customer who even after my explination about the door seal drain groove which lines up with the “missing” bit, he is so convinced that i “levered” the old d/s off and snapped the tub he has “taken advice” and contacted hotpoint and apparently “others” with a view to sue me for damaging his machine…watch this space!
richardRe: aristonA1436/ hotpoint31193
31193 is the commercial code for an Ariston A1235, you posted that originally, 😉
31194 is the correct one for an A1436.
Was the seal a 1604494?
Has he not got internet access? You can direct him to that picture and tell him you are trying to prevent him from making a complete arse of himself.
Jim.
Re: aristonA1436/ hotpoint31193
You’ll have to put the pic in the Gallery, Jim. Punter won’t be able to view Trade Forum.
Chris.
Re: aristonA1436/ hotpoint31193
Just tell him to type this into his browser
http://www.putfile.com/pic.php?img=6657417
Jim.
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