First chargeable job

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  • #32042
    iadom
    Moderator

    I have a call in the morning, ISE5 on a 1+5 contract, installed August 2006.

    Symptoms a bit vague, noises, sticking, cannot set programme etc.

    I realise I can set my own labour charge for this customer but do I need a job sheet in case spares are required, or at least to help build up the faults database?


    Jim.

    #233394
    iadom
    Moderator

    Re: First chargeable job

    So, do I need a job sheet for this call?


    Jim.

    #233395
    Penguin45
    Participant

    Re: First chargeable job

    Ring David on the ISE number and he’ll issue you with a job number, then email you a sheet.

    Chris.

    #233396
    iadom
    Moderator

    Re: First chargeable job

    I thought David was away this week, that is the reason I posted here instead of ringing. I have had many job sheets for in g/tee work, just wondered about the procedure for ISE5’s on 1+5 .

    This one is 14 months old and the motor brushes have gone already. 😥

    Opened my box of van stock and to my surprise, no brushes. I will have to split the holders and find something to fit.

    Jim.

    #233397
    kwatt
    Keymaster

    I’ll send you a set in the morning Jim, sorry I just picked up on this.

    They’re Hoover/Candy ones…. 9791667000 😉

    Job sheet, yes for the spares claimback but if you mail me the details I’ll fill it out for you.

    K.

    #233398
    iadom
    Moderator

    kwatt wrote:

    They’re Hoover/Candy ones…. 9791667000 😉

    So they are, my car was in for service today so I didn’t have all of my stock with me. I split the holders and used the innards of some gen Indesit ones.

    Already sent message to ISE HQ with customer details.

    Jim.

    #233399
    kwatt
    Keymaster

    Got the mail. 🙂

    I’ll stick a set in the post anyways.

    K.

    #233400
    iadom
    Moderator

    Re: First chargeable job

    Thank you.

    Jim.

    #233401
    Penguin45
    Participant

    Re: First chargeable job

    Just done a set on my very first ISE sold.

    Worth noting that the machine showed error 101 (F5 – pump), so presumambly doubles for armature out of circuit as well.

    Chris.

    #233402
    kwatt
    Keymaster

    Re: First chargeable job

    Well shocker, ISE generates income. 😉

    I don’t know about the error code Chris, Del might know and if not I’m sure it’s not beyond us to find out.

    K.

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