Smeg DW1710 error lights and machine stop after draining

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  • February 7, 2008 at 7:34 pm #34422
    willparkes
    Participant

    I’ve tried to do the standard reset but am left with no.1 light on constant and the program button doesn’t do anything,

    If I close the door the drain pump runs for about 30 secs then waits 5 secs and the runs again 2 more times and then stops after a long beep.

    Opening door I find no2 and 3 are flashing and 5 is constant.

    The pump will pump out if I put water in the sump and there’s no water in the bottom tray

    Any ideas?! I don’t want to throw it away I’ve got a box of spares in the garage(apart from the PCB) from the previous same model and a new PCB is over 100quid so it’s a big gamble
    thanks
    Will

    February 7, 2008 at 8:50 pm #242554
    Penguin45
    Participant

    Re: Smeg DW1710 error lights and machine stop after draining

    Try this:
    When you get led 1 lit, press the programme button once, then switch off. Count to ten, switch back on and run the pre-wash programme.

    Might work………

    Penguin45.

    February 7, 2008 at 9:08 pm #242555
    willparkes
    Participant

    Re: Smeg DW1710 error lights and machine stop after draining

    thanks for the speedy reply but no joy,

    the drain pump runs then stops, runs then stops, runs and then stops on a long beep.
    No water comes in.
    and the lights are back at 2 and 3 flashing with 5 constant

    cheers
    Will

    February 8, 2008 at 12:35 am #242556
    Penguin45
    Participant

    Re: Smeg DW1710 error lights and machine stop after draining

    Strictly speaking, the code means that no drop in water has been detected in the time allowed. If the machine has not emptied – find the blockage. If it has drained, the water level control may be flooded or faulty, switch failed or the PCB may be faulty.

    Few things to choose from I’m afraid – power off if you plan to try and solve this yourself.

    Penguin45.

    February 8, 2008 at 2:10 pm #242557
    willparkes
    Participant

    Re: Smeg DW1710 error lights and machine stop after draining

    thanks Penguin, the machine has drained so I’m looking for the water level control and switch
    I’m all switched off (don’t worry Dad was an electrician) and looking behind the drain pump at 3 possible switch devices.
    1. large circular beige on the front right (3 contacts with 2 connectors on)
    2. going further back a black rectangular device with 2 connectors on
    3. further back behind the pump a small circular brown protruding device with 2 connectors on

    Which should I be looking at? can I short it out to test it?

    cheers
    Will

    February 11, 2008 at 8:32 pm #242558
    willparkes
    Participant

    Re: Smeg DW1710 error lights and machine stop after draining

    and the answer is…the PCB is faulty 🙁 ! just taken it apart and at least 2 of the capacitors have blown but it was still working to some extent.

    February 15, 2008 at 10:37 am #242559
    willparkes
    Participant

    Re: Smeg DW1710 error lights and machine stop after draining

    the PCB was £117 so I took it to Maplins (in Chester), showed it to Richard who sold me 3 capacitors and a transistor for less than a pound. Went home, unsoldered the blown ones, soldered in the new ones and the machine is currently washing dishes…result! 😀

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