Hotpoint Rl34G makes terrible noise

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  • #35795
    *sassie*
    Participant

    This was delivered last tuesday and make a terrible gurgling noise all the time the motor is on, is this normal? Not too happy with it, the fridge came with slight damage to the side and hotpoint offered me £20 off which i accepted also the salad bowl was cracked and they have sent me a new one, now im wondering if whatever caused the damage to to side bit also caused damage to motor or is this noise normal and something i gonna have to live with? it was purchased from dixons by phone and was delivered tuesday, and help appreciated

    #248123
    *sassie*
    Participant

    Re: Hotpoint Rl34G makes terrible noise

    also when i turn the temperature contol (numbered 1-5) on the font, currently at three, when i turn it to 1 0r 2 it doent click and turn motor off, the same as if motor isnt running and i tun it to 4 or 5 it doesnt turn motor on, which my old model RLA30 used to

    #248124
    stripey
    Participant

    Re: Hotpoint Rl34G makes terrible noise

    Hi

    Some refrigeration products do make a gurgling noise for a while but these do normaly settle down. I doubt very much if a dent in the side would cause this problem as the compressor is located at the bottom on the rear of the appliance.

    If it is only less than a week old you do have a returns agreement with curry’s you can reject anything within the first28 days. I wouldn’t bother contacting hotpoint I would go back to the retailer.

    #248125
    *sassie*
    Participant

    Re: Hotpoint Rl34G makes terrible noise

    stripey wrote:Hi

    Some refrigeration products do make a gurgling noise for a while but these do normaly settle down. I doubt very much if a dent in the side would cause this problem as the compressor is located at the bottom on the rear of the appliance.

    If it is only less than a week old you do have a returns agreement with curry’s you can reject anything within the first28 days. I wouldn’t bother contacting hotpoint I would go back to the retailer.

    thanks, like i say im also concerned that the control button doesnt clcik it on or off like the other did, surely if i clcik down to 1 and its at 3 ths should turn the motor off, and again if motor is not running at three and i turn it to 5 it should force the motor on?

    #248126
    helo_75
    Participant

    Re: Hotpoint Rl34G makes terrible noise

    stripey wrote:Hi

    Some refrigeration products do make a gurgling noise for a while but these do normaly settle down. I doubt very much if a dent in the side would cause this problem as the compressor is located at the bottom on the rear of the appliance.

    If it is only less than a week old you do have a returns agreement with curry’s you can reject anything within the first28 days. I wouldn’t bother contacting hotpoint I would go back to the retailer.

    you really are one of a kind arent you?

    is it normal practice for machines that are not faulty to be exchanged?

    you cant just reject things under 28days, unless of course, they are actually faulty!

    AND if it is the case, would the customer be expected to send the £20 back to hotpoint?

    now, the facts… change in refrigerant gasses, more combustible and less of it in the same size system, creates unusual noises.. this can include gugling, however it isnt a fault

    so where next? keep on exchanging it?

    because, trust me , a new one wont be any different

    be reasonable when you quote things

    #248127
    helo_75
    Participant

    Re: Hotpoint Rl34G makes terrible noise

    *sassie* wrote:

    stripey wrote:
    Hi

    Some refrigeration products do make a gurgling noise for a while but these do normaly settle down. I doubt very much if a dent in the side would cause this problem as the compressor is located at the bottom on the rear of the appliance.

    If it is only less than a week old you do have a returns agreement with curry’s you can reject anything within the first28 days. I wouldn’t bother contacting hotpoint I would go back to the retailer.

    thanks, like i say im also concerned that the control button doesnt clcik it on or off like the other did, surely if i clcik down to 1 and its at 3 ths should turn the motor off, and again if motor is not running at three and i turn it to 5 it should force the motor on?

    and no, since the old thermostat idea isnt widely used anymore, working usually on thermistors with electronic control, it may well take some time to turn the motor off.. you wont hear a click

    its all controlled by pcb

    #248128
    *sassie*
    Participant

    Re: Hotpoint Rl34G makes terrible noise

    i turned it up to 5 from 3 and 10 mins later it had still not turned on, i was not saying that the dent would affect anything what i was referring to was he way t may have been handled for it to get the dent also the cracked salad bowl, not to happy about just hoping its working ok if you know what i mean

    the gurgling soumd is on all the time the motor is on, when the motor cuts out then it stops, i have never heard a fridge make this coninual noise, my other one the RLA30 (same fridge older model) never made such noises, maybe without the damage to the fridge i wouldnt be too concerned but knowing its obsiouvlsy taken some knocks has me a little concerned

    #248129
    helo_75
    Participant

    i understand your concern , but your old fridge would have run on r134a , and your new one on r600

    honestly, its nothing to worry about, a lot of fridges make that noise, and nothing in my post was aimed at you.

    when you turn the knob on your fridge, it could well be up to 15 mins before it switches of, since its much more exact

    good luck with it.. and, if your not sure, you could always call hotpoint out, just be wary that if they find no fault, they more than likeley will charge you

    #248130
    kiddo66
    Participant

    Re: Hotpoint Rl34G makes terrible noise

    To further back up Helo,s posting this model has a compressor protection circuit on the pcb and might not switch back on for up to 30 mins.

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