ISE 2 machines are they any good?

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  • #36578
    boselecta
    Participant

    Am I right in saying that ISE 2 appliance has a plastic tub. I have the home laundry products manual but it doesnt say anything technical.
    Can anyone tell me any more about this appliance.
    Has it got a welded or splitable tub?
    Does it have 8 suspension points or 4?
    Is the counterweight concrete? etc
    Is the machine better than some of the ‘good’ early split tub machines. eg, zanussi FL range (i think?)

    Basically I dont want to recomend this if its not that good as it will only come back on me and i will end up looking like a *wat.

    #251557
    kwatt
    Keymaster

    Re: ISE 2 machines are they any good?

    Yes, plastic tank, bolted/screwed and not welded. I very much doubt we’d ever go down the welded tank route. 😉

    4 suspension points lower shocks, upper springs.

    Concrete counterweight.

    Thus far we’ve had no tub issues at all on the two, in fact, we’ve had hardly any issues at all TBH. They are proving to be robust little machines.

    Spares, cheap as chips. Typical trade for a PCB is ether £15 or £22 IIRC, rear half including bearings £35 so even out of warranty repair is a viable alternative to replacement. The goal was to have few, if any, repairs that would cost more than £100 including labour, in reality, there’s not so many that will go over about £80.

    Excuse some vagueness as I don’t have the info in front of me at home.

    HTH

    K.

    #251558
    deltra
    Participant

    Re: ISE 2 machines are they any good?

    excellent machine 😉

    #251559
    Martin114
    Participant

    Re: ISE 2 machines are they any good?

    I have been installing the two’s for a while now and at first I was also wondering about the reliability of them, but they have given no problems whatsoever. They seem to be a reliable machine and I have no worries selling them.

    #251560
    boselecta
    Participant

    Re: ISE 2 machines are they any good?

    do you lot not think this is going against some of the ISE principles? as obviously this appliance is not up to the same standard as the the others in the range?

    I want to be able to say to my customers ‘buy this as this is the best appliance on the market?’

    #251561
    Martin114
    Participant

    Re: ISE 2 machines are they any good?

    reliabilty and repairability, seems to be what Ise are all about.

    #251562
    kwatt
    Keymaster

    Re: ISE 2 machines are they any good?

    TBH boselecta, we wrestled with that one as well at first.

    Where we came out of it was that ISE10 is, so far as I am concerned, the best washing machine you can buy. There was no restriction on cost and no expense spared in making it as robust as humanly possible.

    The 5 is a balance of durability, feature set and price coupled with a good warranty. Basically a machine that most people can afford but, at the same time, we wanted viable repairs (we are repairers after all ;)) when the warranty expired. With the new 5 that is a better balance IMO than the old one.

    With the 2 what we were being asked for was a “budget” machine that could be sold sub-£300 but that carried the ISE principles and this was, admittedly, hard to get our heads around at first. What the 2 is, is a sound little machine with no frills or fancies about it that just does the job. Obviously there were more price constraints and that meant that we had to sacrifice features as well as a few other niceties but on the whole it’s not a bad budget machine by any stretch. Where it wins big time over the competition is on the cost to repair as I mentioned earlier, it can be kept alive for a considerable period even if it does fail as it’s cheap to put right.

    In effect what we’re saying with the 2 is not that you can have your cake and eat it as we all know that’s not possible, but that whilst you may have a restricted budget does not mean that you can’t benefit from the principal of longevity. It’s a cheap machine, sure, but it’s also cheap to repair should anything go wrong.

    That said the reliability of the 2’s have surprised even us, even when they get spanked.

    It’s always a compromise of price -v- reliability and build quality. You can have any quality level you like but the price will reflect what you get.

    All that said I wouldn’t claim that the 2 is the best on the market, I would not be confident in saying that. What I would say is that, for the money and in that price bracket, I don’t think you’ll do any better and most certainly no better on backup.

    If you want to say ‘buy this as this is the best appliance on the market?’ then the ISE10 is just that, without doubt in my mind. Whether the customer will pay for it or not is the question although, it is surprising how many do and actually get it when it’s explained to them.

    I hope that’s explained well enough and understandable.

    HTH

    K.

    #251563
    Penguin45
    Participant

    Re: ISE 2 machines are they any good?

    It doesn’t pretend to be anything other than what it is – a decent, budget machine. And, it’s repairable in it’s price range, unlike similarly priced machines where a motor may be half the price of replacing the machine.

    Love ’em to bits.

    Chris.

    #251564
    iadom
    Moderator

    Re: ISE 2 machines are they any good?

    Oops, did you delete one of the duplicate posts Chris, if so I must have deleted the other at exactly the same time.

    I have 15 ISE 2’s out there now, not had a peep out of any of them. 8)

    Jim.

    #251565
    kwatt
    Keymaster

    Re: ISE 2 machines are they any good?

    iadom wrote:I have 15 ISE 2’s out there now, not had a peep out of any of them. 8)

    🙂

    One company has 220 in the field now, the first batch was from the first container in October (IIRC) last year and, like you, not a peep really. I think there’s been a service call.

    The 2 is simple, uncomplicated and just does what it says on the tin.

    K.

    #251566
    bagman
    Participant

    Re: ISE 2 machines are they any good?

    I currently rent out a load of Bosch Wm’s to a local Uni. Come the new contract at the end of this year I’ll be looking to swap these out for the ISe’s machines.

    I’m wondering wether to go for the 2’s or the 5’s, what’s the price differential and relative benefits?

    They are all in private accomodation so the guarantee should still be good?

    #251567
    kwatt
    Keymaster

    Re: ISE 2 machines are they any good?

    Hi bagman,

    For rental I’d suggest the 2 if you don’t need anything fancy and they are a lot cheaper. We currently have a few people that use the 2 for that very thing and there’s no issue with it.

    The 5 can be used but it’s near double the cost and knowing students they likely wouldn’t notice or care about the extra features of the 5 over the 2.

    HTH

    K.

    #251568
    bagman
    Participant

    Re: ISE 2 machines are they any good?

    Thanks K, I’ll have to get in touch with John soon. He’s only down the road from me 🙂

    #251569
    wiper69
    Participant

    Re: ISE 2 machines are they any good?

    we are the people renting over 250 ise2’s and the only problems are coins in the filters! we have had one back with a fault. great, quick machine. 😀

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