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- This topic has 8 replies, 4 voices, and was last updated 17 years, 11 months ago by
Amber34.
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AuthorPosts
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May 11, 2008 at 8:47 am #36652
Amber34
ParticipantI have fallen at the first hurdle – I can’t find a model number anywhere.
There is a space that looks as though it may have had a plate fitted with a number on, but no plate. There are numbers stamped on it, but these look like individual part numbers.
It is a Philips Whirlpool, extra large capacity washer (heavy duty). It is a top loading machine and I have had it for around 6 years.
I spent a couple of hours last night trawling the net looking at photographs of washing machines (I know how to live it up) but couldn’t find a matching picture.
Does anyone know how I could go about finding a model number for it? Then I can post my problem!
Thanks in advance
May 11, 2008 at 9:16 am #251825johnmac11
ParticipantRe: Cannot find model number on Whirlpool washing machine
Lift the lid up and the model number can be found on the top of the cabinet between the lid hinges.
John
May 11, 2008 at 9:44 am #251826Amber34
ParticipantRe: Cannot find model number on Whirlpool washing machine
Thanks for the reply. I’ve looked there and that is where the space/screw holes for a plate is – but no model number! I don’t ever remember seeing one there and have never fished one out of the machine.
Any more ideas?
May 11, 2008 at 10:48 am #251827johnmac11
ParticipantRe: Cannot find model number on Whirlpool washing machine
Most parts for these machines are generic so if you tell us what is wrong we might be able to diagnose the fault and give you a part number.
John
May 11, 2008 at 6:23 pm #251828Amber34
ParticipantRe: Cannot find model number on Whirlpool washing machine
Thanks John, bear with me, I’m seriously non-technical
When I ran it last night it wouldn’t move past the filling stage – constantly filling, but only reaching a certain level (i guess it has a sensor that drains it). I tried putting it on spin, which it did, but kept spinning at the same speed – not getting faster as it usually does, and the spin just didn’t end!
However, this morning I changed some of the other settings, eg small load etc, and it worked fine and I’ve managed a few loads without any problems since then.
The fault seems intermittent, which is never a good thing for diagnosis! Any advice would be welcomed.
Thanks again
May 11, 2008 at 7:03 pm #251829Turbo
ParticipantRe: Cannot find model number on Whirlpool washing machine
Could be a syphoning problem. Is the waste hose to low, this will cause the water to keep running out of the machine, it will also cause the machine to keep filling on wash or rinse cycles.
GrahamMay 11, 2008 at 7:17 pm #251830Amber34
ParticipantRe: Cannot find model number on Whirlpool washing machine
Ahhh – that could make sense. In my search for the model number I have pulled the machine out twice and put it back. Since doing that it has worked ok – I wonder whether I have inadvertantly moved the waste pipe to a better position?
Thanks for your help – this forum is brilliant! I shall be back if my problem returns (and recommending it to my friends)
September 28, 2008 at 1:44 pm #251831Amber34
ParticipantRe: Cannot find model number on Whirlpool washing machine
It’s me again – still without a model number.
I am now having an intermitant problem with the machine filling. It is working it’s way through the cycle and agitating, but not always filling when it should. I have taken the hoses off and cleaned out the inlet filters and can sometimes get it to fill by changing the dial from large to small load and then back again.
I have read elsewhere that it could be the water solenoid but would not know how to order a new one or find how to replace it due to a lack of model number!
Any advice, or is it time to call in the professionals?
September 28, 2008 at 7:01 pm #251832Penguin45
ParticipantRe: Cannot find model number on Whirlpool washing machine
It’s more likely that the air pressure collecting bell on the back of the tub has sludged up. Top deck has to go. If you can’t blow it clear back down the hose, it’s a drum out job……..
Penguin45.
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