Samsung Fridge Freezer – no ice and water not cooling

Home Forums Public Support Forums Help And Support Fridge And Freezer Forum Samsung Fridge Freezer – no ice and water not cooling

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #38333
    newey99
    Participant

    Hi,
    I’m looking for some ideas if anyone can help –
    I have a Samsung RSH1DBMH fridge freezer.

    Recently the ice maker has stopped working and the water from the dispenser is no longer being cooled although it flows okay.

    Any suggestions could be really helpful.

    Many thanks
    Newey

    #258477
    admin
    Keymaster

    Re: Samsung Fridge Freezer – no ice and water not cooling

    Hi

    Have you reset your ice maker ? read the manual ?.

    During this hottest weather the first 1/2 pint will come out warmer due to the water already in the pipes that run external to the fridge.

    As its an RHS1 then this should be under warranty if there are any defects and you need to contact 0870 SAMSUNG.

    Bryan

    #258478
    newey99
    Participant

    Re: Samsung Fridge Freezer – no ice and water not cooling

    Hi Bryan,
    I don’t think it is anything to do with the weather as the water is not being cooled at all. Recently I changed the filter and then ran about 30l through it – not cooling.
    I have also read the instructions. There is no mention of a reset. I have pressed the test button a number of times and the mechanism works fine, but no water comes through.
    I think it is still under warranty, but wanted to make sure it wasn’t something simple which I can sort out for myself.

    cheers
    Neil

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.