Bosch KGN39V00GB/02 Ice in bottom of freezer compartment

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  • #39360
    waddi
    Participant

    Hi, I have a two year old Bosch fridge freezer (frost-free) – just out of warranty by a month. Ice is accumulating in the bottom of the freezer compartment to the point where the bottom drawer will not come out.

    I have completely de-iced and tried again but the same has happened again. At one point I could see water trickling down the back – right of the freezer compartment.

    I have now removed the back panel of the freezer compartment and the refridgeration tray at the top of the freezer compartment. Enough to poke a piece of coated wire down the drain hole and prove it is clear.
    I suspect that there is something wrong with the refridgeration tray at the top of the freezer. It appears to be built in two parts rather than a molded unit and the water looks like it is coming from the seem between the sides and the bottom.

    I am not sure it is worth requesting an engineer as the money may be better off going to a new machine although it breaks my heart to ditch a 1 year old fridge. Can the refridgeration tray be end user replaced – ther eseems to be some kind of specialist joint in to the pipes that run around it .

    I am also wondering which make to go for next – antoher Bosch on the grounds they should ahve a working model by now?

    Any advice greatefully recieved.
    Chris

    #262234
    gegsy
    Participant

    Re: Bosch KGN39V00GB/02 Ice in bottom of freezer compartment

    I would contact Bosch tbh, despite being one month out 😉

    Greg

    #262235
    mark224
    Participant

    Re: Bosch KGN39V00GB/02 Ice in bottom of freezer compartment

    Failing that the retailer. IANAL but I would have thought the sale of goods act would apply here.

    #262236
    helo_75
    Participant

    here we go…..

    #262237
    BSH-MAN
    Participant

    Re: Bosch KGN39V00GB/02 Ice in bottom of freezer compartment

    Please follow the link and request a service call.
    I doubt that you will be charged.
    http://www.bshappliancecare.com/Bosch/index.html

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