Desparately need some help- Margherita 2000 a1324

Re: Desparately need some help- Margherita 2000 a1324

7 years, 😯 thats about five years past its sell by date. :rolls:

100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} Indesit machine, 2 flashes is a motor related fault. It may just be a loose or broken connection but it could well be a control module fault, they are very suspect on these machines.

TBH your local shop was spot on, we are scrapping some of these at under 18 months old now. 😥

There are lots of 7 year old machines that are worth fixing, sadly this is not one of them.

Re: Desparately need some help- Margherita 2000 a1324

Cheddar wrote:

I guess the mods and engineers on here make comments about Ariston/Indesit based on experience though ours has been great over 6 years and our previous Ariston was great over 8 years.

Working on that principle your next Indesit will possibly last 4 years. :rolls:

Sadly myself and many others are now scrapping these machines at less than 2 years old.

I had one last week that was 14 months old, it had a sock stuck in between the inner & outer drum. Unfortunately I could not extract the sock and as the machine has the dreaded ‘sealed tub’ it would have cost over £150 to do the repair. The Indesit Company would possibly have done it under their maximum repair charge but it would still have been well in excess of £100.00 to fix, or more than 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the cost of buying the machine in the first place.

So yes, the engineers are speaking from experience, and a very chastening and economically disastrous one it is.

We are in the business of repairing machines so when we say don’t buy this or that, it is because we want to keep machines working as long as is reasonably possible and at a sensible price I put it to you that 14 months is a long, long way from reasonable.

That is one of the main reasons why the ISE machine came into being.

However, it is a free country and the choice is yours. We can only offer our advice based on 30 to 40 years experience in some cases, the advice is freely given without any financial reward, its up to the general public to use it as they wish. 🙂

On the trade side there are more and more engineers saying that they are going to stop doing repairs on Merloni group products due to the high cost of unreliable spares and the very poor quality of the machines in general.

Jim.

Re: Desparately need some help- Margherita 2000 a1324

Its amazing how people think that 7 or 8 years is something wonderful.

I have done 10 calls today, amongst them one Indesit that was just over 2 years old with the paper thin stainless steel tank ripped apart by a small coin rendering the machine BER.

Another Hotpoint machine with Indesit electronics that had a major module failure at 13 months, referred her back to Indesit who will charge her just under £100 to repair.

Among the other calls that I managed to complete were 3 Hotpoint and 2 Hoover machines. They ranged from 17 to 22 years old. I fixed every single one of them and the highest bill was £50.00. Most of them will still be running when the current rubbish from Indesit is on the tip., but hey, what do I know, I’ve only been in the job 41 years 😉

Jim.

Re: Desparately need some help- Margherita 2000 a1324

Problem is the law of diminishing returns……… The old machines will gradually die out as the spares supply dries up and the catastrophic failures become more common. Eventually, the new machines will have to take over.

As repairers, we don’t like it, but we are few and poor – the likes of Indesit are mighty, rich and dedicated to running their factories 24 hours a day, every day but Christmas. They’re probably working on that one.

They view the public as sheep, who will go where they are led; who will gradually accept the lowering of standards in exchange for the lowering of price. They even offset short product life in exchange for energy efficiency. The “pennies per wash” savings will never offset the production energy.

This is largely what the ISE project and now business is about. Decent product, sensible prices, value for money spares and prompt personal service.

Penguin45.

Re: Desparately need some help- Margherita 2000 a1324

Penguin45 wrote:…. who will gradually accept the lowering of standards in exchange for the lowering of price. They even offset short product life in exchange for energy efficiency. The “pennies per wash” savings will never offset the production energy.

Penguin45.

I agree that 8 years is not exceptional service though a very hard eight years of, frankly, abuse is certainly acceptable service. And I would rather pay between £200 and £300 every 6 years or so (only £50 a year!) than pay £600 + and have higher expectations that are therefore more likely to be dashed.

Furthermore as with, for instance, cars people change appliances for a number of reasons and not just because it has gone U/S, features, style, new kitchen = new appliance, new house = new appliance etc etc.

However as with cars the point you make about pennies-per-wash versus energy in production (embeded carbon) is a good one, the problem is we are encouraged to trade in our gas guzzlers for new more economical vehicles when in truth it is better to run the gas guzzler into the ground and not generate the demand for the new car to be built, this also applies to domestic appliances and to light bulbs etc.

Regards.

Thanks Jim. That should help a treat.

I’ll also let the wife know you agree it is her own fault, she’ll be thrilled.

Next up I have to convince her the smoke alarm is not the oven timer!