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- This topic has 8 replies, 4 voices, and was last updated 17 years, 5 months ago by
leavemetogetonwithit.
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October 30, 2008 at 11:30 am #40628
leavemetogetonwithit
ParticipantBSH site lists this as complete drum @ £203.40.
BER then 🙁 unless somebody knows some way I can get spider only?
Pity, I was looking forward to a different machine to work on.
Mike.October 31, 2008 at 11:40 am #267058leavemetogetonwithit
ParticipantRe: Siemens WM50201GB/01 spider.
I made a couple of calls to BSH this morning but all I got was buck passing. So I have sent the following e-mail to mks-customerliaison@bshg.com
“Dear Sir or Madam,I have a customer with a Siemens WM50201GB/01 washing machine which is in excellent condition, having had little use due to being in a second home. The drum support assembly (also known in the trade as “spider”), which bolts onto the back of the inner drum is only listed as complete inner drum @ £203.40. The exploded diagram shows the spider separated from the inner drum. Please could you explain to me why the spider is not available separately.Please reply as soon as possible.Yours Sincerely, “
I’ve got time because the customer is able to wait. So I’m going to give them some stick about this. If I don’t get a satisfactory answer I’m going to Trading Standards and if that don’t work, it’s Watchdog.
Mike.October 31, 2008 at 1:46 pm #267059ANDYVIVO
ParticipantRe: Siemens WM50201GB/01 spider.
Hi Mike,
We do have one on the shelf although listed as a special @ 159.99 + from Masterpart.
Regards AndyOctober 31, 2008 at 8:52 pm #267060lerch
ParticipantRe: Siemens WM50201GB/01 spider.
Bosch part number: 208365 listed to public at £135.88
Hope this helps 😀
Click link to look for yourself, this link is very helpful.
https://www.bosch-eshop.com/eshop(bD1lbiZjPTAwOQ==)/bosch/gb/indexs.htm
October 31, 2008 at 10:25 pm #267061Penguin45
ParticipantRe: Siemens WM50201GB/01 spider.
Nope, 208365 is the bearing housing on the back of the tub. Mike wants the drum support/spider for the drum.
Chris.
October 31, 2008 at 10:26 pm #267062leavemetogetonwithit
ParticipantRe: Siemens WM50201GB/01 spider.
Thanks for trying lerch but that’s the “bearing cross” which is the housing for the bearings which bolts on the back of the outer tub. I need the spider which bolts on the back of the inner drum. (p/no. 233132 is inner drum complete).
Not heard back from bsh yet.
Mike.October 31, 2008 at 10:32 pm #267063Penguin45
ParticipantRe: Siemens WM50201GB/01 spider.
Evenin’ Mike…… :waving:
:p45:
October 31, 2008 at 10:44 pm #267064leavemetogetonwithit
ParticipantRe: Siemens WM50201GB/01 spider.
Evenin’ Chris … hope you and Mrs P (:duck:) are well…
Mike.November 8, 2008 at 12:57 am #267065leavemetogetonwithit
ParticipantRe: Siemens WM50201GB/01 spider.
Well I got a reply to my e-mail,
BSH Home Appliances Ltd. wrote:
“Thank you for your email and the query with regards to the spider.The diagrams we use are derived from the factory manifests and show the two items separately, however, on the factory floor these two parts are riveted together with non-corrosive rivets and are therefore sold as a single item and not available as separate items.”Was thrown a bit by that. Was sure I saw bolts holding the old spider on.
Anyway, contacted customer and he had found an LG 8kg 1200 spin 2yrs gtee for £250 delivered from some place in Birmingham. So no contest really. What can y’ do?
Mike. -
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