Masterpart ..not the best of starts

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  • #41194
    funkyboogy
    Participant

    just re-activated our account..ordered a couple of things,
    1 part said low stock so i emailed them. they emailed back saying 2 instock, so i ordered asp,…and waited …..finally 2 days later my next door neighbor handed in a parcel ..guess what ..only 1 part in parcel and
    a 0 listed at the part i was told they have..

    quite pi***ed about this..as i could have had it yesterday if ordered with another supplier .

    thought it would be nice to have another part supplier..

    please dont mess about with low stock status..or at least call/email if part is not in stock,

    you live and learn.

    yours pi***ed ally.

    #269098
    bazza500
    Participant

    Re: masterparts ..not the best of starts

    Funny that, I placed my first order with Masterpart for ages, and when I checked the next day it hadn`t even been sent out. So at least you got one part….


    Not the best way to impress a returning customer.

    #269099
    funkyboogy
    Participant

    Re: masterparts ..not the best of starts

    yes you would think they would have tried a bit harder ,
    if its not in stock say so..

    ally

    #269100
    Marty-K
    Participant

    Re: Masterpart ..not the best of starts

    I`ve had this happen to me loads of times, and not just on low stock items either 😡

    #269101
    funkyboogy
    Participant

    Re: Masterpart ..not the best of starts

    i dont mind if something is out of stock,
    its the fact that they say its in stock , and you dont find out untill delivery comes in without the part..

    surley m/p should know how important this part of the business is..

    ally

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