freezer is cold but not freezing cold

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  • #42412
    snozwoz
    Participant

    its an old freezer, is cooling but only to zero degrees. ice cubes are only just frozen but food is not freezing.
    i have defrosted it now, but this made no difference.
    since it is old i would prefer to test advice and get conclusive answer before spending money on it, for example shorting the thermostat if that is recommended.
    if it is a write off, where can i buy second hand fridge/freezer at good prices? i think i saw on this forum i should avoid hotpoint is that right?
    thanks in advance

    #273437
    smartin
    Participant

    Re: freezer is cold but not freezing cold

    🙁 sorry but my crystal ball isnt working to well today 😆 ,give us half a chance, make, model number , where is it situated ? and you might get a more specific answer.

    #273438
    snozwoz
    Participant

    Re: freezer is cold but not freezing cold

    sorry, i thought this would be a common fault and solution.
    The issue is the freezer is built-in and it will be hard work to pull it out to find this information. i will of course do this eventually. What i can tell you is it is old built-in under counter freezer by NEFF. it has no digital stuff, just a simple dial i can turn from 0 (off) to 5. It is located in the kitchen.

    #273439
    snozwoz
    Participant

    Re: freezer is cold but not freezing cold

    ah, i have a little more info. sometimes i can hear pump, sometimes i can not hear the pump. would this indicate an issue with the thermostat.
    However i have unscrewed the dial from the side, which appears to incorporate the thermostat, and shorted it out. now assuming i shorted the right connectors (there is 4 connectors. using my multi-meter i made assumption that 2 of these are the switch on-off, so i assume the other 2 are the thermostat which i have now shorted out.). but this has made no difference. the pump still switches on and off at times. so is there something else controlling the pump, like maybe an overheat switch, or have i failed to short the thermostat correctly?

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