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Hi there. Am new to here, and not overly technical, but I wonder if someone could shed some light on a problem.
We have had our Hotpoint WD420 Aquarious Washer Dryer for a couple of years, and since we had it, we have been using detergent tablets in the drawer and used it at the temperature of 30 degs as this is what the detergent recommends in both cases. Also, all our washes are done on programme F, and always have been.
However, we noticed the other day that the dial was on 60 degs, though we have no idea how or when it happened (possibly knocked when we were moving house recently).
So, I moved it back to 30, and we did our weekly washes. I then noticed that the tablets were not dissolving in the drawer properly, leaving a mush, and presumably not cleaning the clothes properly. With each wash since, I have tried it at varying temperatures (30, 40, 50, 60), and found that the higher it was, the more the tablets would dissolve. At 60, they would completely dissolve.
Then last night, the 60 degs wash left a bit of tablet undissolved. Suddenly, the pattern I thought I’d discovered didn’t go anywhere!!!
Does anyone know what might have caused this sudden change? It feels like it is something obvious or simple, but i don’t know what more to try, and don’t want to pay for a call out if it can be sorted easily (like my last problem was).
I have looked at the water inlet and it is turned on sufficiently, and is secure. The tray is clean and unblocked.
Many thanks,
AndyRe: Hotpoint WD420 tablet not dissolving
The temperature control knob has no direct effect on the filling of the machine.
If it is a Hot & Cold fill then the hot water is used to flush in the tablet.
If you are certain that you have a decent hot water pressure, which you should check by removing the red pipe and running it into a bucket for a few seconds. It is possible that the roof of the dispenser compartment is gunged up.
This can be as a direct result of washing at low temperatures without doing a regular maintenance wash.
http://www.ukwhitegoods.co.uk/modules.p … ge&pid=162
You may be able to poke a small plastic tie wrap or similar up the holes but the only real way to clean is to dismantle the detergent chamber and split the box.
Also very low temperatures are likely to leave detergent residue on the clothes.Jim.
Re: Hotpoint WD420 tablet not dissolving
Thanks for the response. Could someone help me with the process of checking the water pressure? I have the pipe from the cold water tap splitting into 2, and going to the machine. What do i do with the pipe, how do i know what to look for, and how do i change the pressure if it is wrong? Sorry, am learning all this as i go along.
Re: Hotpoint WD420 tablet not dissolving
Many years ago, a problem occured with a batch of ariel tablets purchased locally from Tesco’s, your problem sound similar where I was getting complaints from customers saying the tablets were not desolving in the drawer.
The company which I worked for had a relationship with ariel, and when I rung them up at customers house, they admited there was a problem and gave them a free supply of tablets (dont know how long for) and paid them the cost of three months service contract.
Strange but True.
And before I get slated not by you, You say you have just moved and as Jim says your water presure may be low or it may have those dodgy self tapping water taps fited which may have cloged up or if the decent ones are fitted with rectangle blue and red levers they may be worn and not turning the water on properly. if fitted use a small screw driver to remove small screw and then removing red or blue lever and check if the brass double D has fully turned 90 degrees either way. take care if you use pliers to turn them if stiff cause had one snap on me once (ripleys beleive it or not).
Hope this helps.
Wvm
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