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Today I took delivery of my third frost free fridge freezer since December. The first one, a Swan, started to develop frost on the back of the fridge the day it arrived. This was my first frost free fridge freezer, but I knew this couldn’t be normal. The fault was reported to Kays where it was purchased, and the engineer didn’t speak to me, but said it had to be returned and replaced. It was replaced last week, same make and model and, unfortunately, with the same problem. I decided to try another make, this time a Beko, Model no: CDA563FS. By now the delivery men had ripped the wallpaper and the flooring in my kitchen, knocked over the TV in my living room and I was at the end of my rope with it all. I thought, well, it can’t happen with a different make, can it?. It arrived this morning, I followed all the instructions and all was looking well until around three hours ago. Yes, you’ve guessed it, there’s ice forming on the back yet again.
I had the thermostat at 3 as instructed. In the manual it says if ice starts to form I should turn it to minimum and this should remedy the problem – it hasn’t so far with this one, and I tried the same with the previous two. I find it hard to believe my luck can be this bad – actually, it wouldn’t surprise me, but that’s a whole different ball game :rolls: But I assume that if the engineer, without even looking at the previous f/freezers, knew right away it was faulty and had to be replaced, that this is the same fault? Albeit with a completely different make.
I live alone, so it’s not as if the door on the fridge is being open and closed a lot. There’s plenty of ventilation surrounding the fridge freezer. I’m at a complete loss as to whether I’m doing something wrong or having just incredibly bad luck.
Any help would be sincerely appreciated.
Thanks in advance,
Pauline.
Re: Frost developing inside back of fridge
Pauline, This can be a whole number of things from a dodgy thermostat through a shortage of refrigerant to a design fault. It would be really helpful if you could send a picture of it (the ice formation) to admin@ukwhitegoods.co.uk so we can see what you are worried about.
Re: Frost developing inside back of fridge
Is it all over frost and how deep is it?
Is the fridge cold enough or too cold?Re: Frost developing inside back of fridge
Hi
I’m sure the Beko CDA563FS is frost free freezer and refrigerated back panel in fridge, so a layer of frost will form on back panel of fridge. This should just defrost each time the compressor stops. According to description of this appliance the fridge has ” Concealed evaporator with cold wall technology “Automatic defrost in fridge . So appliance may be working correctly.
Mike
Re: Frost developing inside back of fridge
Hi Pauline
The appliance you have is a frost free freezer with a WET WALL refrigerator.
The evaperator is behind the plastic liner of the fridge,This gets cold and causes the thin layer of frost which then defrosts and runs away into the channel at the bottom rear of the fridge.
It then runs down a channel at the back into a container on top of the compressor which heats up and then causes the water to evaperate.This is the auto defrost function.The frost on the rear wall of the fridge is 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} normal and is now standard manufacturing practice for the operation of the appliance.
Bryan
Re: Frost developing inside back of fridge
Hi everyone,
Thank you so much for the swift and informative replies.
Judging by Mike and Bryan’s replies I assume a pic of the ice formation won’t be needed – though I do have them if required. The ice does form where Mike says, on the back panel. And, as Bryan says, defrosts and runs down into the channel at the bottom. It is continual, however, which seems odd to me, but judging by the replies it is normal.
Now, this brings up another question. The previous frost free fridge freezers were both Swan, Model no: SR7019. As I previously stated, the engineer said right off the bat this was a fault without even seeing it. So was he wrong? Is the Swan model the same as the Beko as far as the frost build-up goes? If so, I’ve forked out an extra £100 for another freezer; lost quite a bit of food; and the damage I mentioned previously. So I’m wondering if I went through this expense and stress for no reason. Don’t get me wrong, I am relieved that I now know, thanks to you, that what is happening is normal and the freezer is working fine, but I am still interested to know if the Swan engineer was wrong.
Thank you all so much for taking the time to reply and put my mind at ease. I’m so glad I found your site. Keep up the good work, it’s appreciated.
Pauline.
Re: Frost developing inside back of fridge
Pauline,- when the machine hums, that is usually the compressor running….that’s when it is making things colder and when it’s forming ice……..when it reaches the “coldness” you set on the thermostat, it will stop the compressor……the ice will melt and run down……the temperature rises and the compressor starts again……..this cycle repeats 24/7 the length of cycle depends on warm/cold environment,as well as how often and how long the door is opened and just what you put in it.
Perhaps the replacements were made because they were eager to please you and accepted your word that it was “icing-up” without confirming this was normal for the appliance in question.
If in doubt, read the instructions 😛
Re: Frost developing inside back of fridge
Hi
If in doubt, read the instructions
I take it steve you havent seen the swan instructions then…Not good.
the engineer said right off the bat this was a fault without even seeing it. So was he wrong? Is the Swan model the same as the Beko as far as the frost build-up goes
Was this an engineer or someone at the call centre ?.If it was an engineer then it may be he didnt ask the right questions,We dont know as we was’nt party to this.Yes the swan is the same type ” wet wall “.so yes you may have spent an extra £100 but to be honest Swan V Beko = Beko would win.
Bryan
Re: Frost developing inside back of fridge
Hi, Bryan,
The information was passed on to the Swan engineer by the call centre.
But you’ve answered the question I asked with regard to it being the same type, IE, “wet wall”, which I appreciate. So it does sound like I went through all that nonsense for nothing.
I know nothing about Beko to be honest, so I’m glad to hear you say that it’s the better choice at the end of the day.
Thank you so much for your time and replies, very much appreciated.
Pauline.
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