Supplier goes Bust

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  • March 9, 2009 at 7:51 pm #44074
    neptune
    Participant

    I think this topic may have been covered before, but I can find no record of it. My business is basically repairs, but I do sell a few Washing Machines, usually Bosch and Amica. What happens to me if the company that covers the guarantee goes bust? Am I , as the retailer then responsible for covering the guarantee? How likely is this to happen?

    March 9, 2009 at 8:11 pm #279701
    kwatt
    Keymaster

    Re: Supplier goes Bust

    If the warranty is uninsured then yes, you are responsible for the warranty in short.

    The best bit is that, if it can’t be repaired for lack of spares then you’re liable to offer a replacement FOC as well although you can mitigate some of that against the time that the person has owned it.

    Basically the customer’s contract is with you as the retailer and you are ultimately responsible for any breach of that contract.

    HTH

    K.

    March 10, 2009 at 12:33 pm #279702
    neptune
    Participant

    Re: Supplier goes Bust

    Many Thanks kwatt for that reply. It is a frightening thought in this economic climate, when even banks go bust. Iwonder if one could insure against this possibility. Anyone else have any thoughts on this?

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