Ceramic hob problem

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  • #45095
    chilvi
    Participant

    Can any one help me here please?. I have a ceramic hob, brand is Scholtes. It is in a house that I have in Italy in the mountains and it gets quite cold and humid in winter. At the last visit, 2 of the rings had stopped functioning. This was after the winter. We called the engineer who said that the SIM card was broken because these appliances are not meant to stand any temps lower than 4 degrees celsius. He said we needed to replace the card, or better still the appliance. As it happened, a few days later, the whole thing came to life and is now working perfectly well. My guess is that perhaps some of the connections got damp and once it dried it recovered. But was there any truth or basis in the story from the Italian engineer? is that true, that they are not meant to be at any lower temps than 4 degrees? I didn’t even know that these things had SIM cards! I am rather sceptical. Any comments would be much appreciated.

    #283595
    iadom
    Moderator

    Re: Ceramic hob problem

    Moved you to the Cooking Appliances forum, 😉

    Possibly his description of it as a SIM card was lost in translation. 🙂

    SIM cards

    Not something found in any cooking appliance I have ever seen.

    I am not familiar with this particular brand so do not know if it has any electronics involved in the controls.

    They could, along with any electrical appliances be susceptible to problems caused by extremes of temperature and humidity.

    It sounds as though it was damp and has now dried out.

    You may need to take steps to prevent this, such as having a small thermostatically controlled heater to provide background heat should the temperature drop below freezing.


    Jim.

    #283596
    chilvi
    Participant

    Re: Ceramic hob problem

    Thank you Jim. Have been doing a little research. Scholtes is only sold in Italy and France but it is part of Indesit, whic is an Italian company. Is described as ‘top of the market’ by pros (and should be, going by price) although reviews by punters are not good. Indesit is also described as ‘good’, but I always thought it was not, as many of its products, i.e. Hotpoint, I found them disappointing. What do you think?.

    #283597
    Specialist01269
    Participant

    Re: Ceramic hob problem

    Unfortunately what you pay for an item is no guarantee of quality anymore, a lot of uninformed people say Hotpoint / Indesit is a good brand. Not so anymore in fact I think you will find it’s a pet hate of a lot of Engineers, their Electronics are to put it politely rubbish.
    But as you have the hob now & it’s working, take Jims idea & use a Thermostatically controlled heater in the kitchen. It could well save you having to replace the hob.
    As Jim says SIM card ? never heard of 1 being fitted to cooking appliances, maybe the engineer was having a bad day & couldn’t be bothered to check it out properly.

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