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petitebabe.
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May 15, 2009 at 6:29 pm #45749
petitebabe
ParticipantPlease can anyone help me? My ariston awd12 won’t run a program. I put it on program 1 or 3 or 5 and it fills with water taking the washing powder out of the dispenser. It turns once or twice and then stops there’s a buzzing noise and the led light stays fully lit and does not flash. I have to turn it off turn it to a stop spot and turn it back on again to clear it. This only happens when the machine is full or nearly full. I have managed to run the programs with nothing in or only 1 item. However it will run a number 8 program but the washing is not coming out that clean. Having read some the other problems with awd 12 on one of these forums my husband has had the back off the machine and checked the motor brushes he says they have at least 10mm of travel left on them. Is this enough for a domestic appliance? If it’s not that any ideas? We tried running the program with top off and the buzzing noise appears to be coming from where the water comes into the machine. The pump is pumping water out no problem and the spin cycle works. We have checked the filter and the inlet pipes and the waste pipe from the machine is not pushed down too far into the waste pipe that takes it away all of these are fine. We cannot afford for an engineer to come out and dignose the problem and the machine is now 7 years old so we cannot get free parts for it. My husband is an electrical engineer in industry so he can fix it no problem but it’s working out what is wrong with it as he is obviously used to much bigger machinery! I’m a bit desperate now as i have 2 toddlers at the get mucky stage and have just come back off holiday ❗ lucky my mother in law has a working washing machine and is a very good launderette ❗ however i cannot keep taking my washing there for much longer any help would be much appreciated thankyou
May 15, 2009 at 7:44 pm #286867helo_75
Participantis it hot snd cold fill?
if it is it sounds like the hot valve is trying to top the machine up after its second fillcheck the water supply is good, and the filter in the valve is not blocked
it does sound like a water supply problem
May 15, 2009 at 9:04 pm #286868aqualectric
ParticipantRe: awd 12
AWD12 has a hot valve – no supply / faulty valve / silted valve filter / kinked inlet hose as Helo says.
Steve.
May 15, 2009 at 10:14 pm #286869petitebabe
Participantthanx very much i will get my husband to check it tommorow. We used to have the machine set up to hot fill but changed it over to cold fill. It has both pipes on. The hoses aren’t kinked that’s one of the first things we checked along with the filter. The washing machine is pulled out into the middle of the floor! However I just checked and you were right helo 75 it was trying to top up with a hot fill i checked and the hot water supply was turned off. It’s currently running a number 5 program. I don’t understand why it was working before i will have to check with my husband tommorow if he had turned the hot water supply off when we swapped it over to cold fill he’s at work now. How do you set it to cold water supply only?
May 15, 2009 at 11:03 pm #286870aqualectric
ParticipantRe: awd 12
The machine will “call” for water from the hot valve when it needs it – it doesn’t matter if the supply is hot or cold – it just has to have a water supply at both valves at all times.
Many customers turn off their hot supply thinking the machine will continue without it, but hot and cold machines need both valves supplied.So the solution is to fit a ‘Y’ piece to the cold inlet. The ‘Y’ piece is a plastic part that screws onto the cold inlet tap that supplies the washing machine. This then “splits” the supply into 2 threaded connections that you fit the hot and cold hoses to. Hey presto, cold water at both valves!
It is also good practice to buy a 3/4″ BSP blanking cap to seal off the unused hot tap. This will avoid disasters and possible injury if the hot tap was accidentally turned on. 😉
Both parts are readily available from any plumbers merchants and DIY stores.Power off before any work begins!! :plug:
Steve.
May 18, 2009 at 9:13 pm #286871petitebabe
ParticipantThanx ever so much the washing machine is now working. My husband had done exactly what you said turned the hot water supply off thinking that it would be ok on cold fill only. We are hoping that by having the hot water turned off that we haven’t knackered anything up. I’ve not checked how clean the washing is yet when it is dry because of all this rain my washing is taking ages to dry! Thankyou for the advice we will but the nessesary bits and put it to cold fill the right way!
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