Bit of advice from the Miele guys. I have the above which the customer is complaining is erratic in operation. Sometimes it dries, other times there is no heat and sometimes it skips programs. Ideas and testing please. Thanks – Ian.
Needs a load in to test properly! does timed drying work ok? check carbons have not worn on top of the drum when they get down to a certain level they can jump off the drum(bounces off a nut which is fixed in the straps) when the drum goes round.