Hotpoint WD420 Door locking but no door lock light

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  • #45893
    allischalmers0-4
    Participant

    We have a Hotpoint WD420 washer dryer . It was working perfectly until one day the door lock light wouldn’t illuminate even though the door was locked , and it wouldn’t start the program .We tried changing the door lock but this made no change . The household that had the machine had a very over active child that liked to press every button in sight and the parents did nothing to stop him ( such a blessing to have him in the shop !) .Is it possible that he has confused this machine ?

    Would appreciate any help you can give . This is the first of these machines we have had in (& will be the last ).we have had to refund the customers money and would like to know why ( we sell new and used electrical appliances ).

    Door locked light neon is working I should add.

    #287537
    timdowning
    Participant

    Re: Hotpoint WD420 Door locking but no door lock light

    Check the harness to the motor and the motor itself.

    Normally, if I remember correctly, the fault would be door locked and neon on. Then nothing else happens.

    #287538
    HotDog
    Participant

    Re: Hotpoint WD420 Door locking but no door lock light

    motor brushes worn out gives this fault

    #287539
    helo_75
    Participant

    100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} brush failure

    #287540
    trotter
    Participant

    Re: Hotpoint WD420 Door locking but no door lock light

    Ditto…..brushes

    #287541
    allischalmers0-4
    Participant

    Re: Hotpoint WD420 Door locking but no door lock light

    Thanks everyone for your input. I Will get to this machine tomorrow and the first thing I’ll look at will be the brushes. I will let you all know what I find. Thanks again.

    #287542
    allischalmers0-4
    Participant

    Re: Hotpoint WD420 Door locking but no door lock light

    Thanks lads, fault turned out to be a bad termination on one of the brush connector terminals of the harness. This would appear to be a Hotpoint in-house quality problem. Had to look really close before you could see it, but it was open circuit. 😀

    #287543
    Simon46
    Participant

    Re: Hotpoint WD420 Door locking but no door lock light

    What would be the same sympton but after a period of time door lock light flashes but with the final spin light lit. Machine does nothing. Would that be brushes too?

    S.

    #287544
    Simon46
    Participant

    Re: Hotpoint WD420 Door locking but no door lock light

    Brushes it was. Under insurance policy and the guy still paid for repair because he couldnt wait a week for them!

    S.

    #287545
    iadom
    Moderator

    Re: Hotpoint WD420 Door locking but no door lock light

    Generally with any less than obvious faults on these its usually check the brushes and meggar the heater first.

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