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hi, i installed a candy go482 for a customer a couple of weeks ago,i didnt sell her it but i was doing her a favour.
it has gone faulty it gives 3 flashes ie. error code 3 which is blocked filter,
candy ere out at it today and told her it wasnt installed properly and is a common fault. they told her to fit a T piece or put the drain hose in the sink.
i dont like my proffessionalism being questioned i know how to install a washing machine, the drain fits onto a connector under the sink and the hose goes upwards to prevent water coming back from the sink.
anyone else had problems with this sort of thing.Re: candy go482
You are doing it right, Suede, the outlet hose always has to go upwards from the drain spigot to avoid syphoning – common knowledge.
I had a similar experience about 8 years ago with a Hotpoint “engineer” (loose term) that told my customer that their new machine had flooded their kitchen diner due to me kinking the cold inlet hose on installation.
He didn’t realise that I had called back to see the damage as soon as my customer had rang me – fearing the worst. I stood at the door while he slagged off the “cowboy independent engineers”……and he was still in full rant when I calmly asked him in front of my customer why he had the back inspection panel off and was refitting the sump hose to the machine (WMA type) when it was just an inlet hose.
Lightning quick refit and exit………no test carried out at all. I insisted that I changed the “faulty” inlet hose and tested the machine before I left. The hose was unmarked………the customer was not pleased. But it actually did me a favour – one loyal customer for me!! :tup:
Don’t let this get you down, that engineer will eventually catch himself out. Blaming others is futile; just sort out the problem in hand.
“Behold, your sins will find you out!” – such a true line from the Good book……:wink:Steve
a t piece why?
so water can pour out?
and how many modernday machines put the drain hose in the sink?
how is that your fault? if its common, its the machine thats the problem, not you or the plumbing
id be ringing hoover, and asking them to clarify the situation….
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