Ice maker problem whirlpool

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  • May 31, 2009 at 2:16 pm #46095
    pandaroo
    Participant

    hi all

    i hope someone can help me i have a whirlpool s20brsb21 service number 8586 151 15002 11 0620 004954 and i cant for the life of me get the ice maker to work.

    we have taken the ice unit out and checked it all through to see if anything has frozen up, i have also checked that the feed pipe isnt frozen

    what else can i check on it to try and narow down the problem?

    thanks

    Panda

    May 31, 2009 at 6:24 pm #288221
    kwatt
    Keymaster

    Re: Ice maker problem whirlpool

    Hi Panda,

    It’s one of those ones with the IR sensors in it so…

    Do a search in the forums for “Whirlpool+fridge+freezer” and you’ll get loads of information on the common faults with that system.

    But basically it usually comes down to replacing the front and back boards so far as I can see.

    HTH

    K.

    May 31, 2009 at 9:49 pm #288222
    pandaroo
    Participant

    could it be the motor thingy that makes the ice maker arms go round???

    as i have no other problems at all with the fridge freezer its cooling, the water dispenser is fine and i have no lights flashing on or off on the display!
    as the parts are so overpriced i want to make sure i am buying the right thing first time round!

    thanks again panda x

    May 31, 2009 at 9:53 pm #288223
    kwatt
    Keymaster

    Re: Ice maker problem whirlpool

    I’ve never seen or heard of one of the icemaker units going faulty.

    I’ll be honest though, if you’re not sure, call an engineer rather than guessing just to save a labour charge.

    K.

    June 1, 2009 at 1:23 pm #288224
    pandaroo
    Participant

    thanks kwatt!

    it seems it may be best for me to just bite the bullet!

    thanks

    Panda x

    June 1, 2009 at 7:21 pm #288225
    paulsuecoll
    Participant

    Re: Ice maker problem whirlpool

    Hi. I had the same problem a couple of weeks ago. Is there any red light on the right infra red when you open the door and turn the ice maker on? If all is OK should flash but I had no light at all at any time.

    A friend of mine has the same model so I borrowed the infra reds off his and tried them but made no difference. No pipes frozen.

    Everything else working fine but I had an old back board from when it was replaced some years ago due to flashing lights etc.

    When I put the old board back in hey presto the red light came on on the infra red and the ice maker started working fine. As I had replaced capacitors 1 and 4 on both back boards (see other threads regarding this fix-the old one and the replacement board) can only think there is maybe a relay on the back board that had become faulty on the replacement one which was OK on the old board.

    I had looked on plenty of forums to try and fix the problem but this is what it was in the end.

    So to sum up replaced both front and back boards some years ago but kept old back board. Replaced capacitors 1 and 4 in this and when ice maker failed tried putting the old back board in and now everything works fine fingers crossed.

    Let me know if can be of any further help.

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