More poxy costs!

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  • #4671
    kwatt
    Keymaster

    I notice a few of you read the article about the mobile phone ban, thankfully I get emailed a slew of news like that but usually the god old Beeb is the best. But it does mean we’re prolly gonna have to buy and install hands-free kits if you don’t already have them of course.

    The joys of listening to someone at the other end of a tunnel…with a train rumbling through it. 😉

    K.

    #103809
    Ally
    Participant

    I know this is a fairly old post Ken but have you tried Bluetooth technology. No wires! Works really well.

    #103810
    kwatt
    Keymaster

    Yes, I’ve been using it extensively for over a year now. 😉

    K.

    #103811
    Ally
    Participant

    kwatt wrote:Yes, I’ve been using it extensively for over a year now. 😉

    K.

    Bu**er it is old….:lol:

    #103812
    kwatt
    Keymaster

    So far, in testing the technology I’ve gone through four, yes *4*, Bluetooth enabled phones, two Ericsson, one Nokia and one Sony Ericsson P800. A word of advice, don’t by a Nokia if you want to use it for data. 😉

    Also, one headset, one laptop, one car kit and several PC add-on BT adaptors which, thus far, I’m damned if I can get to work for WLAN purposes but for synchronising data to a phone it’s useful or an emergency net connection via a GPRS account it’s pretty cool.

    K.

    #103813
    Ally
    Participant

    All double Dutch to me Ken I just use mine for talking. LOL…..

    A wee tip…. someone mentioned the cost of phoning customers to arrange a call was costing them an arm and a leg….. Tip No one. Phone the customer up let it ring twice and hang up. If they are in they will 1471 and phone you back being the nosey blighters that they are. Works most times with me…………………..

    #103814
    Dave_Conway
    Participant

    Ally wrote:A wee tip…. someone mentioned the cost of phoning customers to arrange a call was costing them an arm and a leg….. Tip No one. Phone the customer up let it ring twice and hang up. If they are in they will 1471 and phone you back being the nosey blighters that they are. Works most times with me…………………..

    The main problem is phoning a customer’s mobile from a BT landline, the costs are ridiculous. I know they are being reduced (and about time too IMO) but we are now in a position where we charge either the customer or whoever commisioned the repair if we make more than one call.

    But, yes I also do this, phone the mobile, then hang up, people are so inquisitive about the unknown number ‘missed call’ they will nearly always phone it back 🙂

    Dave.

    #103815
    kwatt
    Keymaster

    I don’t bother calling mobiles from the office anymore for several reasons:

    1. The cost from a fixed land line to mobiles and I am not reimbursed for it!

    2. I found a few customers using “lifetime” numbers which look like mobile numbers but cost you about a £1 a minute.

    3. Many customers do not want calls to their mobiles when at work.

    4. Many companies have now banned the use of mobiles in their offices other than for business purposes, so customers have complained when we called them!

    So, now I have a mobile connected to the PC (via Bluetooth 😉 ) and I just SMS a standard text message asking that the customer calls us, that way they do it when it is convienent to them and at their own cost and not ours should they wish to use a mobile.

    We still get some of them whinging about it but it seems to solve the problem and lowers the cost. Two years ago when i started doing this the cost of calls from the fixed lines here dropped by 30{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} overnight when we implimented this policy so it does work.

    K.

    #103816
    Ally
    Participant

    I like the idea of Text messaging Ken. Next month I’m due a new phone has anyone got a recommendation?

    #103817
    kwatt
    Keymaster

    If you want a good business phone you can’t go wrong with a Nokia 6310i, except that the Bluetooth utilisation on it is totally pants. That said it works fine for headsets and car kits…so far, but forget data unless you buy Nokia’s BT adaptor at over £100!

    Sony Ericsson T610 seems a decent bet as an allround decent phone.

    Or if you need near PDA functionality as well as all the bells and whistles as well as not minding a more chunky model this season, then the Sony Ericsson P800 is a nice bit of kit.

    The new Nokia’s I don’t like, too teen girly in design for me. 😉

    K.

    #103818
    Oldtog
    Participant

    I have a Sony Ericson T68i, third one this year, when this one fails its going in the bin followed by the hands free whatsit and the ear thingy, I hope this dont happen, too flippin costly.

    OT

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