Servis FF Model M0263W not cooling

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  • #47034
    Malbut
    Participant

    Hi – I’ve got a 13-month old Service M0263 FF that’s suddenly packed up.

    The store that supplied it says it cannot be repaired because Servis is no longer in business (though I note today it is still selling Servis products). My FF was cheap I know, but as it’s reasonably new I’d like to try and get it going again.

    The red warning light is flashing and the Max indicator light dims in time with the alarm flashing. None of the other lights can be held as the panel always reverts to Max.

    If the unit is turned off and on at he mains, the compressor tries to start, and sometimes it will start. Then the freezing panel at the back of freezer will ice up. The fan at the back of the freezer doesn’t run.

    I believe all mechanical parts are OK and that the fault is probably somewhere in the electronics on the PCB control panel – but I cannot find anyone who has one in stock. I’m therefore wondering if there are any likely components I could test and replace – I’m not a complete novice with electronic assemblies, but not as used in control systems, even if they are simple.

    Any thoughts would be welcome…(my own is that I’m a duffer for not sticking to a completely mechanical appliance – something problems with various microwave ovens over the years should’ve taught me).

    #292031
    kwatt
    Keymaster

    Re: Servis FF Model M0263W not cooling

    Hi Malbut,

    When the compressor runs does it get hot and cut out?

    From what you’ve told us it sounds like a compressor failure which, TBH, would make it non-viable as a repair in all honesty.

    K.

    #292032
    Dales-Electronic
    Moderator

    Re: Servis FF Model M0263W not cooling

    Try this – switch the appliance off for 1 hour then switch it on again. Let me know what it does.

    #292033
    gandh1
    Participant

    Re: Servis FF Model M0263W not cooling

    as for still selling servis, any company is entitled to clear stock, even if the brand has gone under – they have a right to clear their stock. however if the manufacturer goes bust like servis have done, your contract of sale is ultimately still with the retailer!

    ok its 13 months old and out of manufacturers guarantee, but the retailer still has an obligation to sell goods of a reasonable quality under the sale of goods act. normally this is difficult to prove. but if they are still retailing the same model you have, even tho servis are bust then they have basically said “we still feel this product is of saleable quality” which means a repair could be covered by them. any worthwhile retailer will go out of there way to support you. and lets face it they might not want to replace the appliance immediately because they will take a massive hit on it. but they should support you in getting at least an initial call out for the appliance sorted!

    bully them, threaten them with watch dog if needs be. especially if its john lewis (doubt its them tho, as currys were servis’ lapdogs!)

    #292034
    Malbut
    Participant

    Re: Servis FF Model M0263W not cooling

    Thanks everyone…

    Dales-E: I’ve had the thing off overnight and tried it again in the morning several times and nothing changes.

    kwatt: The compressor does get hot-ish if it’s running (that is not just trying to run) for some time. But then the freezer panel ices up. I reckon if the fan would run the fridge and freezer would cool and freeze – albeit without any control over the temperature.

    Gandh1: As for the retailer’s responsibility – I think he’s trying to be fair. It’s a local store and he sent the engineer out and didn’t charge and has offered a discount off a similar Beko. The Servis FFs he has in stock (including one delivered while I was there) are not the same model as mine.

    I’ll have one more look at the PCB, but guess I’ll just have to check through here to see what people think about Beko – I’ve already been to their site and seen there’s a full range of spares and the important bits seem to be mechanical.

    Thanks again
    Mal

    #292035
    gandh1
    Participant

    Re: Servis FF Model M0263W not cooling

    I havent got a problem selling beko refrigeraion, fairly basic, and low end but id personally steer away from the frost free models though. Thing is a lot of the customers we get tend to put off by the beko badge

    Our own previous freezer was a beko and saw out 10 years with no issues, and it wasnt a cfc-version either. I would check that you get a turkish built one tho, because a lot of refrigeration gets rebadged from far flung places if they get short of stock!

    #292036
    Dales-Electronic
    Moderator

    Re: Servis FF Model M0263W not cooling

    Unplug the power take the electronic board out and let me have its part number which starts 546……..

    #292037
    Malbut
    Participant

    Re: Servis FF Model M0263W not cooling

    Hi Dales-E,

    The only number I can find like that is on a label stuck to an X2 / 305 V AC capacitor … 546094701

    Both that capacitor and a close by electrolytic seem to be part of a power supply. I’m thinking of subbing two new capacitors, except the value of the X2 appears to be coded and I can’t decipher it – although it could be 1u.

    Anyway, any info you can come up with gratefully received.

    Also thanks ghand1 for your thoughts on Beko. A bog standard no frills FF is all that’s required. It’s only for one person most of the time.

    Thanks again.

    Mal

    #292038
    Malbut
    Participant

    Re: Servis FF Model M0263W not cooling

    I THINK WE HAVE A RESULT !!! 😀

    Apologies for shouting but, after 12 hours running, we appear to have solved the problem – although I can’t pinpoint exactly how.

    I got the idea from reading other posters’ problems with those highly complex Whirlpools so I decided to test the capacitors. There are three on the M0263W’s (CB09) circuit board: an X2 B32923, a 16v 470uf electrolytic and a 0.1uf 50v ceramic.

    My experience to date is with audio equipment and communication systems, but I’ve rarely known an X2 fail. Electrolytics can go duff, and little epoxy-dipped ceramics are fairly frequently involved in circuit failures. The only one that looked suspect (slightly bulging, but that could be my imagination) was the canned electrolytic.

    They all looked cheapos so I replaced them all with higher voltage and temperature rated equivalents. Total cost £4.02 from Maplins.

    I can’t say what the problem was as it’s difficult to see the role of each component on the board apart from generally guessing. However, as lack of information seldom stops me having an opinion, here’s my take on the situation – I think the capacitors used to boost/smooth out the supply when the freezer fan and compressor motor kick in were not up to the job. It seems that luckily the integrated circuit and other semiconductors have not been affected.

    I hope this helps anyone else out there who’s been daft enough to buy a cheapo frost free fridge freezer using electronics for its control.

    Thanks to everyone who’s made suggestions and given me ideas to go on.

    Now I’ve got to go and tackle a wasp nest in the roof…

    #292039
    johnnythefox
    Participant

    Re: Servis FF Model M0263W not cooling

    Hello All,

    I have the same model as you which i have had since November 2007.

    I think i have the same problem. The freezer appears to work but the fridge does not get cold. All the operational lights seem to work and no errors come up on the top of the machine. The machine makes an occasional noise but nowhere near what it use to when working.

    I am a bit of an electronics novice to put it lightly. So i wondered if the steps you performed could be done by me?

    I have no idea where the electronics board is anyway!

    Thanks in advance for any help/suggestions.

    John

    #292040
    Malbut
    Participant

    Re: Servis FF Model M0263W not cooling

    Hi John,

    I’m no fridge freezer expert, but as my repair still seems to be working here’s my two-penn’orth…

    My freezer compartment was almost empty so it cost me nothing to leave everything switched off for 24 hours just to be sure something wasn’t simply iced up. I could also check that the thingy which drains into the plastic dish on top of the compressor was clear.

    The next day I switched on to test and proved it was not the above (if I put my ear against the side I could hear if the fan behind the clipped-in rear wall in the freezer was running – it wasn’t).

    Obviously, unplug the fridge freezer before you go further.

    I then unclipped the back panel inside the freezer compartment to get to a second panel on which the fan is mounted. Lifting out a round cover in the panel let me unplug the fan motor and lift out the complete second panel. I could then test if the motor was OK (it’s mains voltage). As it was, I then moved to the electronics.

    The electronics are mounted on a printed circuit in the control/lights panel that’s above the fridge door. The panel’s held by two screws underneath which you can see when you open the fridge door. Remove these and you can pull the panel straight off – it might resist a bit because the panel also seems to be stuck in place with an adhesive sponge gasket. But wiggling it as I pulled helped get me it off (a tip for life there, maybe 😉 ).

    There are two multi-pin plugs bringing all the cabling to the printed circuit board – they’ve got small clips that need to be pressed to unplug them, so don’t just tug.

    There are two screws holding the PCB into the panel and you’ll have to remove these to get to the components on the other side.

    I used a magnifying glass to check for any visible problems like bulging or burnt components. I suspected one of the two capacitors (marked as C2 on the board) near the reed relay that’s mounted like miniature goal posts, and I decided to renew all three capacitors – the big blue plastic X2 parallel to the reed relay assembly; the nearby suspect smaller round electrolytic; and a really tiny blue ceramic marked 104 right at the furthest end of the PCB (C3 I think – there are some unpopulated positions with various markings on my PCB).

    It’s a simple job to replace the components using a small soldering iron and a pair of small wire clippers and a small screwdriver to lever the components off as you heat the solder. Two things to note are:

    1) don’t overheat the PCB – especially anywhere near the semiconductors or the integrated circuit;

    2) C2 is the only capacitor with polarity marked – usually a series of dashes to denote negative so note the way the original is mounted before you take it off (however, PCBs often show where the positive + leg should go).

    I got my replacements from Maplin (its catalogue is online) – here are the catalogue numbers and details if it helps (note, I chose more robust substitutes for the originals, but it’s obvious which ones they replace):

    DT67 470uF 50V 105C @ 48p
    N74CN MP X2 275V 1uF @ £3.02
    WW54 Tat 0.1uF 35V @ 52p

    That’s what I did with my board. But the more I read on here about modern white goods the less confident I am manufacturers are consistent with the components and subassemblies they use even in the same models.

    Good luck !

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