Sold faulty Machines

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  • #47186
    pmb
    Participant

    Sold about 12 Whirlpool Washing Machines AWOD5506 Between 10and20 months ago,
    I have had three breakdown calls in last month on those machine,
    All with the same fault= Machine dead caused by faulty circuit board,
    the price of the part is about £145, it was aprox £199
    The first one to go down was 3 weeks out of guarantee so I let him have a machine at cust, the next two I had seen on uk whitegoods how to fit resister to Board,
    I wander how many boards were replaced under guarantee,
    1)Was this a Faulty batch
    2)would Whirlpool inform the the trade
    If it wasnt for the information on how the repair the boards I would be giving refunds to some of my more demanding customers

    #292623
    Phidom
    Participant

    Re: Sold faulty Machines

    If customers ask me about Whirlpool washing machines I advise them against buying one. I don’t think they are generally bad machines but the spares are so expensive that they are often not worth repairing.

    #292624
    reaper
    Participant

    Re: Sold faulty Machines

    Theres a thread somewhere about a resistor on the timer going down cheap and easy to replace, failing that wasnt there somebody with 50 w/pools with sealed tubs all with the bearings gone-must be a few good timers there.

    #292625
    pmb
    Participant

    Re: Sold faulty Machines

    The last two I fitted resisters,
    I wander how many Engineers are fitting Modules or writing machine off.

    #292626
    boselecta
    Participant

    Please tell me about fitting resistors to the module. Went to see a AWOD4505 the other day where none of the facia pcb LED’s would illuminate. Put it down to PCB fault which made the machine BER ,not aware of resisitor fix.?

    #292627
    Martin114
    Participant

    Re: Sold faulty Machines

    Hi folks, Its just a 22 ohm 2 watt wirewound resistor that is required.
    This Thread should help 😀

    #292628
    boselecta
    Participant

    thanks martin,
    very interesting I am replacing this machine with a WMA/WF machine on friday so will take a closer look at the module after then.

    #292629
    boselecta
    Participant

    Brilliant, She is working now!

    It was that 22ohm resistor that was open circuit, went to my local Maplins over the weekend, the resistor cost 34p, a bit better than getting the new module at £150!

    Thanks Martin this one was heading for the scrap heap before I read this post!

    #292630
    jasper
    Participant

    hi guys just read all your posts re w/pools.
    i have a problem with eg: a awo/d4505.
    prog fault , i think? . i switch m/c on,select spin or any programmes,and the damb m/c ,
    throws up the service neon!!indicator ??
    the door lock ok!, pump, ok!, checked motor, ok.
    can it be the resistor!!?,
    a reply would be much appreciated.
    jasper

    #292631
    boselecta
    Participant

    hi jasper,
    Dont think it will be this resistor as this causes none of the led’s to illuminate ie dead.
    Thats not to say it couldnt be another board problem.

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