Boiler issue, can anyone help?

Home Forums Public Support Forums General Enquiries And Questions Boiler issue, can anyone help?

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #48171
    hallucyn8
    Participant

    Hi

    Not sure if this is the right place as I couldn’t see a dedicated forum for boilers but thought I would post here on the off chance someone can help or point me in the right direction.

    I had my boiler, Ideal Classic RS 240, serviced and the engineer that serviced it advised to have it switched off as he didn’t think it was properly room sealed. He tried to ring Ideal to confirm this but as it was a Saturday afternoon there was no one there. He has said to get someone out to reseal it but ideally I want to confirm the situation rather than paying a call out charge only to find out that it is supposed to be like it is.

    There is a rubber seal around the edge of the boiler case where it meets the wall mounted part of the unit but there is only a seal around the top and two sides, there is no seal across the bottom of the case. The engineer said that he has seen some room sealed units with a small gap but never the whole width of the boiler.

    I am going to try calling Ideal myself but I don’t know if they will give me this information as obviously I’m not qualified to remove the cover of the boiler so just wondered if there was anyone that can shed any light on this.

    Hopefully the above makes sense and someone can be of assistance.

    Thanks in advance

    #295845
    helo_75
    Participant

    room sealed?

    lol, was he a proffessional?

    me thinks you need to call someone else

    theyre built room sealed, they dont stop being that way

    #295846
    LJDomestics
    Participant

    Re: Boiler issue, can anyone help?

    are you sure you have the facts correct? reason i ask is you have a funny username so i assume you could of possibly been trippin!! 😆

    #295847
    hallucyn8
    Participant

    helo_75 wrote:room sealed?

    lol, was he a proffessional?

    me thinks you need to call someone else

    theyre built room sealed, they dont stop being that way

    Well if part of the seal was missing then surely it would “stop being that way”

    Just to fill in a bit more of the background to this, when the engineer (who was from nPower so I wouldn’t have thought he was a cowboy) removed the front cover of the boiler it wasn’t screwed on properly so it appears it has been tampered with by a previous occupant of the house, especially as the cover has been painted and would have to have been removed to do this. This was the first time I have had it serviced since buying the house.

    As the engineer explained it the “room sealing” is acheived with a combination of the sealing strips and the front cover being properly secured to create the seal.

    I’m not an expert obviously but this explanation seems plausible to me and he showed me the cover and where the sealing strip was missing. He also advised me to get another engineer to complete the work as it would be cheaper than getting nPower back out so I can’t see why he would deliberately being trying to mislead me.

    Any other, helpful, thoughts?

    #295848
    iadom
    Moderator

    hallucyn8 wrote:

    Any other, helpful, thoughts?

    You could try a forum dedicated to plumbing and central heating which this one most certainly is not.

    A quick google may help, don’t know of any myself but I think mod P45 did have a link at one time.

    #295849
    hallucyn8
    Participant

    iadom wrote:

    hallucyn8 wrote:

    Any other, helpful, thoughts?

    You could try a forum dedicated to plumbing and central heating which this one most certainly is not.

    A quick google may help, don’t know of any myself but I think mod P45 did have a link at one time.

    Fair enough, I did try to find one before posting here but didn’t find one. If you’re able to track down that link it would be appreciated

    #295850
    helo_75
    Participant

    hallucyn8 wrote:

    helo_75 wrote:
    room sealed?

    lol, was he a proffessional?

    me thinks you need to call someone else

    theyre built room sealed, they dont stop being that way

    Well if part of the seal was missing then surely it would “stop being that way”

    Just to fill in a bit more of the background to this, when the engineer (who was from nPower so I wouldn’t have thought he was a cowboy) removed the front cover of the boiler it wasn’t screwed on properly so it appears it has been tampered with by a previous occupant of the house, especially as the cover has been painted and would have to have been removed to do this. This was the first time I have had it serviced since buying the house.

    As the engineer explained it the “room sealing” is acheived with a combination of the sealing strips and the front cover being properly secured to create the seal.

    I’m not an expert obviously but this explanation seems plausible to me and he showed me the cover and where the sealing strip was missing. He also advised me to get another engineer to complete the work as it would be cheaper than getting nPower back out so I can’t see why he would deliberately being trying to mislead me.

    Any other, helpful, thoughts?

    ill say it again

    get someone proper

    a simple spillage test would have confirmed efficient roomsealing

    if he wasnt sure, he should have classiffied it as at risk and isolated the appliance,and issued you with the correct paperwork

    there are very strict procedures for these things, and safety is paramount…not room sealed = carbon monoxide leaks / improper combustion

    im not making this up you know

    #295851
    hallucyn8
    Participant

    helo_75 wrote:

    hallucyn8 wrote:
    room sealed?

    lol, was he a proffessional?

    me thinks you need to call someone else

    theyre built room sealed, they dont stop being that way

    Well if part of the seal was missing then surely it would “stop being that way”

    Just to fill in a bit more of the background to this, when the engineer (who was from nPower so I wouldn’t have thought he was a cowboy) removed the front cover of the boiler it wasn’t screwed on properly so it appears it has been tampered with by a previous occupant of the house, especially as the cover has been painted and would have to have been removed to do this. This was the first time I have had it serviced since buying the house.

    As the engineer explained it the “room sealing” is acheived with a combination of the sealing strips and the front cover being properly secured to create the seal.

    I’m not an expert obviously but this explanation seems plausible to me and he showed me the cover and where the sealing strip was missing. He also advised me to get another engineer to complete the work as it would be cheaper than getting nPower back out so I can’t see why he would deliberately being trying to mislead me.

    Any other, helpful, thoughts?

    ill say it again

    get someone proper

    a simple spillage test would have confirmed efficient roomsealing

    if he wasnt sure, he should have classiffied it as at risk and isolated the appliance,and issued you with the correct paperwork

    there are very strict procedures for these things, and safety is paramount…not room sealed = carbon monoxide leaks / improper combustion

    im not making this up you know

    I’m not sure about the spillage test but he did classify it as at risk, switched it off and gave me the paper work. He would have replaced the seal as well but didn’t have any with him

    #295852
    iadom
    Moderator

    hallucyn8 wrote:

    Fair enough, I did try to find one before posting here but didn’t find one. If you’re able to track down that link it would be appreciated

    How about entering “Central heating forum” in Google. 😉

    #295853
    wards
    Participant

    Re: Boiler issue, can anyone help?

    do you have repair cover with n power?if so it is simple enough for them to bring your boiler back to working correctly,the seal would be readily available,if you do not have the cover i would suggest you call in an rgi to rectify the fault,come across this a few times and the customer has been recommended that a new boiler is required even though it could be repaired.HTH 8)

    #295854
    hallucyn8
    Participant

    Re: Boiler issue, can anyone help?

    wards wrote:do you have repair cover with n power?if so it is simple enough for them to bring your boiler back to working correctly,the seal would be readily available,if you do not have the cover i would suggest you call in an rgi to rectify the fault,come across this a few times and the customer has been recommended that a new boiler is required even though it could be repaired.HTH 8)

    I don’t have any cover with nPower just took advantage of a special offer they were running for boiler servicing.

    In fairness the engineer made it clear it was repairable and would have done it there and then but they don’t carry the seals with them.

    I will call around to get some quotes.

    Thanks for your help.

    #295855
    cockney steve
    Participant

    Re: Boiler issue, can anyone help?

    I have come across several room-sealed boilers…….what they all have in common, is a “breathing” system that makes the boiler self-extinguish if there’s a breakdown in the sealing.

    There is a lot of backside covering paranoia where “elf ‘n safety” issues are concerned…..our rights to assess risks for ourselves are being eroded by Big Brother.


    NOT saying you haven’t got a problem…but where do you think the “N-Power” bloke got his training?

    They are far from immune from hiring numpties, in fact, their faceless HR dept’s are a lot more removed from reality and the coalface, than “Bert and his dog” , who’s reputation and livelihood are immediately under threat if he hires sub-standard labour.

    Just in case you missed the hints.

    FIND A PROPER, INDEPENDENT, LOCAL REGISTERED GAS INSTALLER

    (AKA “corgi-registered” )

    #295856
    iadom
    Moderator

    Re: Boiler issue, can anyone help?

    cockney steve wrote:

    FIND A PROPER, INDEPENDENT, LOCAL REGISTERED GAS INSTALLER

    (AKA “corgi-registered” )

    Or possibly on the Gas Safe register. 😉

Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.