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Well for some at least! 😕
I think that some customers think that the world grinds to a halt for two weeks, they MUST have the lights on the hood and in the oven working for Christmas and that their particular call is more important than anyone else’s. 🙁
I’m still trying to work out the need for half the stuff they prattle on about at this time of the year but obviously silly season is upon us and someone opened the doors to all the asylums recently! 😉
K.
Re: Tis The Season To Be Jolly
I quite agree we are selling loads of;
40w ses clear candle for cooker hoods.
13w fluorescant tubes for cooker control panels.
3` fluorescant tubes for under unit displays.
12v 50w enclosed dichroic for cooker hoods.
240v 15w ses pygmy for fridges.
I wonder how long these lamps have not been working prolly the last six months, but just because Uncle Tom Cobbley and all are coming on xmas day not to mention the outlaws 😉 it has to be fixed right now. On top of that they are buying spare lamps for every imaginable scenario.
You would think the country is going to close down for two months rather than two days.
Kerching the till keeps ringing.
DonRe: Tis The Season To Be Jolly
They are doing my head in.
They leave it to the last minute every year.
“Oh, what do you mean you have to order a bit & it may not come in time for Xmas? it has been like it a month”.
“My hob, 2 plates are not working”.
“Did they both fail at the same time madam”?
“No one went back in the Summer, the other one went about 3 weeks ago.”Engineer calls to look at D/Washer, not draining, customer says, “Oh did you bring any wheels for the baskets side runners, I need them for Xmas”.
Engineer calls to look at Freezer, customer says, “While you are here can you look at my gas cooker, the fan has been noisy for a while”? Needless to say, the fridge engineer specialises in refrigeration only.
Customers booking 3 faulty appliances at the same time, had 2 of those today.
Engineer calls to look at oven, no heat. Has to remove the cobwebs from the oven where it hasn’t been uesd for so long.
“Oh we usually rely on the Aga, but I thought it a good idea to have the oven repaired just in case the Aga fails or cannot cope.”
The above was from today only.
I had to close spares today as I was trying to run this business and suffer all those that wanted cooker shelves, lamps, filter charcoals, freezer baskets etc.
Why do they leave it to the last minute? we will have more of these as the week progresses I’m sure.
Re: Tis The Season To Be Jolly
Alex wrote:Customers booking 3 faulty appliances at the same time, had 2 of those today
Yep we had one yesterday as well, one dishwasher and two washing machines in the same house 😯
And when you’re engineer calls can he replace our oven and cooker hood bulbs, and ask him to bring some bags for my vacuum cleaner as well please. It all adds up doesn’t it 😀
Dave.
Re: Tis The Season To Be Jolly
Yep, we too have been inundated with ceramic hob rings not working (and dishwashers not cleaning), funny that, all of a sudden this week isnt it. its ONLY XMAS FOR GODS SAKE, probably no more cooking to be done than a usual Sunday Roast. Why the panic!
On this note, if you need any rings for a Belling cooker and the part number starts with a BA….. try the part number without the BA as a Creda/Hotpoint number. It will be about half the price.
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