Bosch WFO2064GB/01 not taking softener

Home › Forums › Public Support Forums › Help And Support › Washing Machine Help Forum › Bosch WFO2064GB/01 not taking softener

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • November 15, 2009 at 3:31 pm #50163
    keybored
    Participant

    Hi, as per subject title; have done a search, taken drawer out and cleaned syphon, poked at the holes above the conditioner compartment which seem to be clear, but there is no water going into the drawer to take the conditioner 🙁

    Does this machine have a seperate solenoid to let the water into the conditioner compartment as I’m guessing that’s the problem?

    Thanks for any advice

    November 15, 2009 at 6:39 pm #303808
    Hammertime
    Participant

    Re: Bosch WFO2064GB/01 not taking softener

    Hello Keybored

    Chances are it will be the water ways in the upper drawer blocked (cant easilly get to them to clean them), although you could be right about the solonoid. Easy way to check is to put appliance on wash with the prewash setting, if the water comes into the pre-wash section of the drawer then the solonoid is fine.
    To clean the upper dispenser tray, try forcing a long cable tie up the four little holes in the middle, push it all the way up to the back.

    Hope this helps

    H

    November 15, 2009 at 7:06 pm #303809
    keybored
    Participant

    Re: Bosch WFO2064GB/01 not taking softener

    Hello H!

    Thanks for taking the time to reply. If I put it on a rinse it does take water into the prewash section at a good rate of knots. Above the softener compartment there are about 20 small holes which I assume allow the water into the softener? I have poked a paper clip into all of them and they seem clear, so I assume I might have to take off the lid of the machine to get to other side of them as it were!

    November 16, 2009 at 1:22 am #303810
    Penguin45
    Participant

    Re: Bosch WFO2064GB/01 not taking softener

    With patience, the top of the soap box can be removed, and the inner panel teased out for proper cleaning.

    Put your model number into http://www.boschcustomerservice.com for exploded diagrams of how it all fits together.

    Power off first.

    Penguin45.

    November 16, 2009 at 1:39 am #303811
    helo_75
    Participant

    if the solenoid was faulty, it wouldnt progress

    buy a soap box top to be sure

    November 16, 2009 at 9:00 am #303812
    keybored
    Participant

    Re: Bosch WFO2064GB/01 not taking softener

    Penguin45 wrote:

    Put your model number into http://www.boschcustomerservice.com for exploded diagrams of how it all fits together.

    I did that but it doesn’t really give enough detail, but thanks anyway. If I took off the lid and undid the torx screws at the front of the soap box would it pull out then?

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.