Servis M3016A (Caress 1600)

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  • #5031
    Bonehead
    Participant

    My wonderful washing machine will not advance through the program wheel, but just sits there repeating the same steps over and over again. The only way I can get a wash cycle out of it is to turn it off, manually advance it by one click and turn it on again.

    I tried the usual “Unplug it overnight” and that didn’t work.

    Typically, it’s a month out of warranty!

    Is it a physical or computer fault? Is it worth getting it fixed?

    My wife has never liked it anyway!

    Cheers,
    Mark

    #108279
    Dave_Conway
    Participant

    Re: Servis M3016A (Caress 1600)

    Mark, it is most likely a “computer” fault. The electronic modules on Servis washers have a fairly high failure rate, the module for your’s is around the £120 mark, plus labour if you were to have it reapired.

    As you’re wife never liked it I would suggest you put that money towards a new machine, but this time go for a better quality product. I don’t mean that to sound condescending, but you get what you pay for to some extent with appliances, as you have learned.

    Regards.

    Dave.

    #108280
    Bonehead
    Participant

    Re: Servis M3016A (Caress 1600)

    Cheers, I think I will.

    Happy new year!

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