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Good morning,
We are having a problem with our grill.
It lights but doesn’t catch. By this I mean the flame lights meanders occasionally flicking through the gap in the door and onto the knobs above the grill. It doesn’t go out but the ‘lighter’ does a lot of clicking and the fascia gets very hot.
When this happens the whole oven/grill shuts off, I presume as a safety measure.
I have searched in/out of the oven grill and cannot find any number / model id apart from Diplomat Softline – apologies.
We called out a plumber (gas expert) and he is at a loss too – so can anyone point me in the right direction please ?
Re: Diplomat Grill lights but doesn’t catch !!
Hi
You will need a GasSafe registered engineer to carry out a repair. You could try the “find an engineer” link in your post. This link explains why we are unable to assist on gas repairs.
Don
Re: Diplomat Grill lights but doesn’t catch !!
Hi Don,
Thanks for the reply – I guessed that this may happen but was trying to find out if this is repairable or the beginning of the end for the grill !
It’s been fine for four years until now !
Re: Diplomat Grill lights but doesn’t catch !!
trickysgrill wrote:Good morning,
We are having a problem with our grill.
It lights but doesn’t catch. By this I mean the flame lights meanders occasionally flicking through the gap in the door and onto the knobs above the grill. It doesn’t go out but the ‘lighter’ does a lot of clicking and the fascia gets very hot.
When this happens the whole oven/grill shuts off, I presume as a safety measure.
Just a minute….. are you grilling with the door closed ?
If so stop it.
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