new Owner

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  • January 6, 2010 at 10:40 pm #51448
    garn
    Participant

    does Anyone Know Where The Customer Stands ❓

    Person Buys A New Appliance. Lets Say In Six months time. Another Person Becomes The Legal rightful Owner. And The Appliance Breaks Down. ❓ Does The Manufacturer have To Honer The Guarantee That Comes With The Appliance


    Paul…

    January 6, 2010 at 11:02 pm #308074
    kwatt
    Keymaster

    Depends on the conditions of the warranty that is offered.

    K.

    January 7, 2010 at 10:05 am #308075
    garn
    Participant

    kwatt wrote:Depends on the conditions of the warranty that is offered.

    K.

    Thanks K
    The Appliance is About 6Months old Iv Come Across it Through Somebody’s Else’s bad Luck (repo)
    Its Eating The Door Locks For Breakfast Just Thought When I Repair it And Flog It Whether The Manufacturer Warranty Still Stands

    Its A Standard Hotpoint Warranty I Dought The Appliance has been Registered With By Original Customer.
    I May Phone Hotpoint Today See If it has been Registered.

    Thanks garn..

    January 7, 2010 at 8:42 pm #308076
    lerch
    Participant

    Re: new Owner

    Generally if you sell on the appliance and it has any warranty left it go’s with the appliance from the original purchase date, only thing is if not registered may be hard to prove purchase date.

    January 9, 2010 at 2:56 pm #308077
    wsts
    Participant

    No warranty is passed on to a new owner automatically unless it is stated in the instruction book, there is no legal requirement to either as the original contract with the original purchaser has been broken.

    Had this quite a few times working for manufacturers who 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time said walk away…… sometimes they had a heart….. but only sometimes.

    January 9, 2010 at 5:16 pm #308078
    lerch
    Participant

    Re: new Owner

    Sorry have to disagree we sell all makes and models and everytime the warranty went to new owner.

    January 10, 2010 at 10:01 am #308079
    mrspapalaz
    Participant

    Re: new Owner

    At Hotpoint i think that the official line is that warranties are non transferable, however in practice if the new owner has the orig proof of purchase or the s/n on machine shows it is under 12mths it will be honoured.

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