Has my NEFF S5456 died?

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  • #52659
    Walter of Woodham
    Participant

    Just returned from holiday to find dirty water half covering the bottom … interrogated the aged Mother-in-Law (who had been house-sitting) and she admitted to having done one load on ‘Auto’ earlier that day, but without any apparent problem. Thought to myself “She’s opened it before the Programme had completely finished, and it’s not drained, bless her”. Depressed the Main Switch and shut the door. Immediately it began draining, and I assumed all was well…but later, I went to put some dishes in and noticed that there was still some dirty water left – and more worryingly, no lights at all on the display panel (this is a built-under model, so all controls are in top edge of door). Checked the power, and changed the 13 Amp fuse in the plug – but still dead as a dodo. As per Manual, I have now given all the internal Filters and Arms a thorough cleaning (although they were pretty muck-free anyway) but the obvious problem is no life in the Control Panel. Anyone know if there’s anything more I can do myself before resorting to an Engineer? E.Number is S5456X2 GB/40

    #312627
    Penguin45
    Participant

    Re: Has my NEFF S5456 died?

    Too may variables and significantly incomplete model number – there are 12 UK versions – to give an answer.

    Blown suppressor, failed on/off switch or pcb are all possible.

    Penguin45.

    #312628
    Walter of Woodham
    Participant

    Re: Has my NEFF S5456 died?

    Thanks for the swift respose Penguin, am getting fed up with manual diswashing already! Apologies for my ignorance… 😕

    That E-Number in FULL then: (everything within the Box)

    S5456 X2 GB/40
    FD 8209 610016

    There’s also a small print long number: 10209 18040 7548360016
    and a circle with 3 squares inside, above the inscription Typ S9IT1F

    Hope that might narrow down the possibilities…? I don’t mind attempting a bit of simple unscrewing / part replacement, but would feel uneasy with anything much more complicated. Looking forward to further advice

    #312629
    Penguin45
    Participant

    Re: Has my NEFF S5456 died?

    Arr – fully integrated. Do the obvious first – hopefully the power socket is not behind the machine, so plug something else into it and see if it works. It’s a surprisingly common failing these days.

    Without dragging the machine out, you can access the pcb and the on/off switch. The decor door has to go and you will need a test meter to check the function of the on/off switch using the continuity mode. Pcbs occasionally burn out joints or just simply fail. Burnt-out joints are pretty simple to spot.

    As for the suppressor, it’s in the bottom at the back, so machine out, r/h side panel off and look for scorching or black deposits.

    No easy answer to this one, I’m afraid.

    Stay safe, power off,

    Penguin45.

    #312630
    Walter of Woodham
    Participant

    Re: Has my NEFF S5456 died?

    OK well, so, we got a local Engineer out – he had it out and I’m told he basically agreed with what you said and also suspected a flooded motor or something. Anyhow, he didn’t charge for the call-out and advised us that we would be better off “just” buying a new machine rather than spending out £300-odd on repairs which might not even last. And he wasn’t trying to sell us one either.

    So…have checked with Which? online, and a couple of other places, for likely models within our Budget. Obviously will explore this Forum more thoroughly too.

    A shop we have trusted before has offered us what seems a good deal on a Bosch SGV53 fully-integrated, but as it’s not a current model I can’t really find out much about it. The make generally has a good name, I know, but any thoughts on this model? The one we are being offered is new and fully warrantied, not a reconditioned one…

    #312631
    don
    Moderator

    Re: Has my NEFF S5456 died?

    Hi

    Bosch SGV53, two variants of that one the E13GB and the E23GB, replaced last year by the SMV50E00GB. Very good machine, well made, high spec and quiet too. From the same stable as Neff should come with a two year warranty as well. How much is the retailer asking for it?


    HTH 🙂

    Don

    #312632
    Walter of Woodham
    Participant

    Re: Has my NEFF S5456 died?

    Hello Don, thanks for your help – the good lady wife has been on the case and apparently the one in question is (definately) a Bosch SGV53 E33 GB, which is being offered by a local Indie for £499, incl. delivery, installation and removal of the knackered Neff. So a third variant seems to exist. Any idea what the difference in these model numbers is? 😕

    Although – she’s been looking in another Dealership, where they have a Bosch Exxcel SMV 53 MOO (!) which she prefers, as it has a freely-positionable Cutlery Rack – if you understand what I mean! This is offered for £520 plus £70 installation. Would you consider this to be worth the extra for any other reasons – or not?

    Also, I’ve seen in the Buying Guide on this Forum, a Miele G603SCVI was the most favoured integrated model, but I can’t seem to find any on-line. Is that old information?

    #312633
    don
    Moderator

    Re: Has my NEFF S5456 died?

    Hi

    At £499 delivered and installed, yes it is a good deal at that price. Can`t remember the story behind the other variant though, a year in this game is a long time let alone 40 of them 😉

    I assume the 53M00 OH has seen has collapsible plate racks in the bottom basket allowing the the cutlery basket to move around freely? Did the other one not have this option? I`d go for the cheaper option everytime, but then that`s probably the cheepskate in me lol.

    Miele appliances are without doubt superb quality appliances, you would need to up the budget to around £800 though.

    HTH 🙂

    Don

    #312634
    Walter of Woodham
    Participant

    Re: Has my NEFF S5456 died?

    After some on-line research I’ve now found the SGV53 E33 available from several Retailers @ way less than £400 delivered, with the cheapest only £329 delivered. Obviously I’d have to pay someone to install it, but even if that costs me, say, £70, it will be a considerable saving (IF the online retailer fulfils their side of the deal properly).

    Alternatively, I’ve never actually attempted to install an integrated Dishwasher myself…but as we’re ‘only’ talking about a swap-over here, in your considered opinion could a layman quite easily do the job by simply following the Manual?

    Trying to find a bit more out about this model, I did find this apparently independant comment: “Bosch SGV53E33GB built in fully integrated dishwasher. The overall performance is very good it obtained A grade in each category. There are only 5 programs to control the machine. The weight of machine is 69Kg that is too much.”
    Puzzled by why the weight should matter (unless you have to haul one upstairs, which luckily I don’t) and have happily got by with “only” 5 Programmes on our old Neff.

    #312635
    don
    Moderator

    Re: Has my NEFF S5456 died?

    Walter of Woodham wrote:After some on-line research I’ve now found the SGV53 E33 available from several Retailers @ way less than £400 delivered, with the cheapest only £329 delivered. Obviously I’d have to pay someone to install it, but even if that costs me, say, £70, it will be a considerable saving (IF the online retailer fulfils their side of the deal properly).

    Aha but do they have any in stock? It could be worth checking before making a commitment with the plastic.

    Walter of Woodham wrote:
    Alternatively, I’ve never actually attempted to install an integrated Dishwasher myself…but as we’re ‘only’ talking about a swap-over here, in your considered opinion could a layman quite easily do the job by simply following the Manual?

    The installation instuctions are relatively easy to follow, the hardest part is getting the timber door level with the others in the run. Worth every penny having it installed professionally.

    Walter of Woodham wrote:
    Trying to find a bit more out about this model, I did find this apparently independant comment: “Bosch SGV53E33GB built in fully integrated dishwasher. The overall performance is very good it obtained A grade in each category. There are only 5 programs to control the machine. The weight of machine is 69Kg that is too much.”
    Puzzled by why the weight should matter (unless you have to haul one upstairs, which luckily I don’t) and have happily got by with “only” 5 Programmes on our old Neff.

    Seems a fair review having just read the tech spec. Don`t know where the reviewer got the weight figure from as it only weighs 37kg.


    Don

    #312636
    Walter of Woodham
    Participant

    Re: Has my NEFF S5456 died?

    Well, last Thursday night I went ahead with the web purchase @ £347.99 Delivered; they promised me they had stock and indeed the new machine duly arrived on Saturday!

    Took your advice and rang around a few local Engineers to take care of the installation, found a very professional sounding chap – not quite the cheapest Quote, but gave the best impression – and he’s been round and fitted it this afternoon for £65. You were also right about that – watching him, I would have struggled to do it so quickly and properly myself! Especially since it appears I have bought a Spanish-made version of the product, not a German one (wasn’t able to tell or choose). A note for others – the Spanish ones have a grey plastic internal floor, not shiny steel. It’s also got somewhat less adjustable fitting tolerances, due to different side seals, and that caused a bit of bother! It’s also not got the insulation that the Germans put on and is thus a bit noisier, but all in all we are happy. But the lesson is, when replacing an INTEGRATED appliance, if there was a way of requesting a German-made model, I would have got one, in hindsight. Thanks for all the Forum help, chaps.

    #312637
    don
    Moderator

    Re: Has my NEFF S5456 died?

    Glad everything turned out well for you.

    £65 for the install that was a steal as well, sounds like he completed a good professional installation.

    It`s all the price to be fair @ £329 for a Bosch branded fully integrated dishwasher you will only get a plastic base and not so many of the frills and spills, spend £499 and up and yes you will get stainless steel.

    Bosch like other Manufacturers do produce outside of Germany in their own factories again to keep prices competitive.

    Don 🙂

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