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Vestel made ISE5-2.
Customer complained of display times not corresponding to programmes.
It did only do it once for me but she says it does it most of the time. Set to Cottons 60° wash and it should display 2.32. Sometimes it shows 1.35 instead.
I’m guessing that the contacts in the selector switch are the source of the problem.At first I thought she was getting the Cottons 60° mixed up with the Synthetics 60° but she is adamant that she is not.
The really strange thing is I fitted what I thought was a good console PCB. It was one I changed about 18 months/2 years ago when we had all the problems with the door lock and water valve firing on and off.
It didn’t solve the problem then so I kept it to one side.
When I fitted this PCB every single setting on the control knob, spin included showed 1.35 on the display. :con:
Its a while since I saw one of these, do the four horizontal programme follower lights, (pre wash, wash, rinse, spin) blink before you press the start button then stay on once the programme is activated. I can’t remember TBH. 😳
Anyone else had a similar display fault?
I have ordered a new PCB so watch this space.
Jim.
Re: ISE5-2 Display times awry?
Might this apply Jim?
I’m sure that, in the instruction book, somewhere, there is reference made to the fact that the times are a guide not written on tablets of stone that came down the mountain.
It will self-correct if this is the case and is a non-fault, it’s simply logic based on the conditions and previous cycle/s.
K.
Re: ISE5-2 Display times awry?
Don’t think so. I switched it to a Cottons 60° and it showed 2.32 turned it to another programme and back and it showed 1.35.
I could understand a difference of 15 or 20 minutes but not 97 minutes. It is showing the exact time of the next programme to the left, a Cottons 40° wash. If you listen carefully you can hear a click from the selector switch, some times it is very faint and at other times quite distinct.
That other thread is relating to an ISE 10 machine though they all use ‘fuzzy logic’ I suppose.
Jim.
Re: ISE5-2 Display times awry?
Yup, they all do the whole fuzzy logic thing and, TBH, at times I struggle to figure out how stuff like this can happen but, it does. However the same factors, load, load makeup, detergent etc. etc. will affect the estimated program length.
In all honesty I usually advise people to pretty much ignore the estimated program times on any machine as it will alter as the machine operates and explain that it is intended as a guide only etc.
If it’s working okay, outside of that, there’s really not a lot you can or I would advise that you do trying to chase down a fault that really isn’t a fault.
Of course in most cases everyone’s gut will scream “MODULE!” and the repairer will then replace that, normally find that the issue persists and then doesn’t know where to go next. This just makes life harder for everyone of course as the customer then has it in their head that you thought it was not right as well as, if it was right then why did you change the module? Often the psychology is just as, if not more, important than a fix if one is even required.
But, if you think about it, if the machine progresses fine, completes the cycle/s and doesn’t report any errors then the very high likelihood is that there is no fault to cure. So we’re back to replacing parts for a fault that doesn’t exist.
K.
Re: ISE5-2 Display times awry?
Her initial complaint was about the machine doing a much shorter wash, she actually wants the 2hr 32 minute wash. 😯
I have asked her to double check and if need be time the washes until I return and as you know I am always reluctant to throw a PCB at a machine but I cannot account for a 97 minute time discrepancy.
I would like to tell her that she is making it up or is programming the machine incorrectly but as she has already had a new pcb,( flooding due to pcb fault), motor and drum rear half ( motor mountings ripped off ) fitted to a CI555WH before getting it changed for this machine I do need to tread carefully. 😉
Jim.
Re: ISE5-2 Display times awry?
I’ve got the programme times for you if you need clarification?
prog (1) 2.21
prog (2) 2.32
prog (3) 2.32
prog (4) 1.35
prog (5) 1.21
prog (6) 2.23hope thats enough.
Also when you press start it just starts, no blinking of the lights.
On a wash it starts with just the wash neon on. No others.Re: ISE5-2 Display times awry?
Thanks Tim, I do have those times as listed in the user manual. Easier to read in a short list though. 🙂
What I meant was after you have turned the selector switch to any wash, rinse or spin programme and before you press start, does the relevant neon blink until you press the start switch.
On this machine when set to Cottons 60° the second wash light is blinking ( no pre wash on this programme ) until I press the start button, then the light stays on steady. If I set it to spin the spin light is blinking until start is pressed then it stays on.
Its possible thats exactly what does/should happen but its so long since I have seen one I can’t remember. 😕
Jim.
Re: ISE5-2 Display times awry?
Yes the relevant neon does blink until start is pressed. Then the relevant neon is steady.
Re: ISE5-2 Display times awry?
iadom wrote:
I would like to tell her that she is making it up or is programming the machine incorrectly
Well surprise, surprise. The new PCB arrived a few days ago but I thought I would leave it a little longer before I rang this customer, rang her this afternoon.
Yes you have guessed it, the machine has worked perfectly since my last visit. :rolls:
I’m thinking that the one occasion I saw an incorrect time could have been down to me turning the knob too quickly because I only saw it once.
I felt at the time that she was mixing up a 60° Cottons wash with a 60° synthetics, I am more or less certain that this was indeed the case. 🙂
Will hang onto this PCB for a couple more weeks then return it if I don’t hear from her again.
Jim.
Re: ISE5-2 Display times awry?
Looks like I should have hung onto this PCB for a little longer, I did return it several weeks ago.
Same customer has rung again, this time she set the machine for a 60° wash, should have been 2.32 in display but says it was 1.35. Tired to reset and says that display shows 0.38 on all settings. :con:
Looks like I may to change the control PCB after all.
Jim.
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