Help! Washing Machine Troubles

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  • #53891
    dippedy
    Participant

    I have a Beko WMA765S washing machine giving me problems. It will get to a certain point in a cycle and then will not progress. It will fill and it will rotate but it will not drain. My other half has replaced the drain and jet pump (to no avail) and has since found that there is a kind of sooty residue on the circuit board at the side of the machine making him think that he probably should’ve looked at this first. Our problem now is that we’re not sure which part he needs to replace this as the one part on the White Goods website he thinks could be the correct one doesn’t have a picture for comparison. He thinks it could be the Main Control PCB (part number 2822380311) but is understandably reluctant to order without being sure that this is the correct part. Can anyone help with reassurances or insights? I’m sorry if this post sounds completely clueless but I generally just deal with the front end of the machine 😳

    #317602
    spanishwhite
    Participant

    Re: Help! Washing Machine Troubles

    If you are sure that the pcb is at fault then according to the whitegoods shop that is the correct part.However to be absolutely sure email Dave Conway on the shop link.The guy is a mine of information and will ensure the correct part is ordered.
    Steve

    #317603
    iadom
    Moderator

    Re: Help! Washing Machine Troubles

    Sooty residue is often seen on all kinds of PCB’s it is not a problem 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time, its just carbon dust from the motor that is attracted to hot or slightly magnetic parts, it is not a sign that something has burnt out. Just brush it off gently and it should be OK.

    You should be using a suitable megger or multimeter to check the wiring to the drain pump for starters, throwing parts at machines in the hope it will cure the fault is folly and will end up costing you more than if you had sent for an expert in the first place. 😉

    #317604
    odom
    Participant

    Re: Help! Washing Machine Troubles

    The exception, of course, is if you see any damaged components on the board itself, e.g. melted resistors etc :).

    As iadom says, though, this may be a good time to cut your losses and call an engineer – firstly, modules are very expensive, and if it’s not at faulty you may have wasted a lot of money. Even worse, if another part on the machine is faulty it may just blow the board again, and you’ll have an expensive piece of toast plugged into your machine.

    An engineer will not only take away the risk, but will also be able to get a reconditioned board, so labour and parts may well be less than a “new” board anyway.

    Hope that helps :).

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