hi, i have a box of modules and timers to go back to emw, its an old washing machine motor box and about as heavy as a motor.
what is the bes way to send it post or carrier, what do you guys do?
Hi I would pay the extra and go recorded. Bear in mind that 1st and 2nd class postage will only cover you for a max of £40 for losses.
I have had a few EMW boxes go missising of late so I would recomend to anyone that if sending a part back for credit then pay the extra to cover yourself. I have already got my fingers burnt twice with parts going missing when sening to EMW.
http://www.collectplus.co.uk
£4.49 up to 10Kg. On-line tracking and insured up to £40.
Only thing is recipient has to pick it up from their local all-hours shop but I don’t suppose Tony would mind doing that. (It might mean a few more people willing to send in the old boards if they could send them that cheap.) Also it’s slow – about five days.
Mike.
You might want to have a think about that, Phidom. One board returned in it’s original packing is less than £2 (Which I add to the customers cost). If you don’t return it, EMW charge a £10 surcharge.
No, that’s not what I meant. I always return the faulty board when I purchase a recon. board but they also ask you to send any surplus boards which they will buy from you. If I lived near their premises I could take in a heap of stuff like that.