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Just had a call in that the display is coming on but she can’t get the programme to start.
She’s had E54 a few times so she knows how to remedy that.
She says that delay start hasn’t been activated.
Has anyone else had this?
Is there a child lock on this machine?
Thanks..
Re: AW23 Locked out?
Delay start is all I can think on Tim. 😕
There’s not a child lock.
And, I’ve never heard of an AW23 doing that either.
K.
Re: AW23 Locked out?
I have got one at the moment, complaining that E54 keeps coming up.
Tim, I know i have found with other codes E34 for example just go for the first number as a guide, it sometimes helps. E3.
E5 water problem?
On this one, have checked filling, press chamber, sump, heating pumping, electrical supply seems ok.
I have checked the one I have today with this problem machine will some times start and some times reset back to time?
She has done the reset, but still does it not every time.
I know if you leave your finger too long when starting it can pause it instead but dont think this is the case.I could not get it to fail while i was there typical.
Yet I did notice the water level was not as high as i think it should be?
for example the standard wash water level was the same as the wool and condition rinse program, I thought these would be slightly higher?
I will try and check when i next install one.
Unless anyone knows?This fault also coincendental with her complaint that even if she adds extra rinses her sons echma has come back worse on his back and shoulders suggesting its not rinseing properly and whites are not as clean as should be.
She has always used fairy non bio liquid and powder.
Her sisters have the other versions of the ISE5 they recommended this one to her. While on holiday she used the same detergent in adifferent machine and the results were much improved. So there must be something not quite right.
Have we had any pressure switch problems?
Steven
Re: AW23 Locked out?
Steven wrote:Have we had any pressure switch problems?
No, none.
And, TBH, we’ve not had any complaints on the AW23 about rinsing either. In fact, we’ve had very few complaints about the AW23 period, asides from the odd weight and the E54 thing.
The E54 is purely an input error, nothing else can cause it.
Rinse issues, none reported.
The detergent is unlikely to cause that sort of thing anyway unless she’s going bonkers with the dose and not adding extra rinses to compensate. What can (IMO) cause more of a problem, is softener as that is designed to leave a residue on the clothes.
There is also the option of a more intensive wash. Means the wash time is extended but it will clear more out the clothing.
HTH
K.
Re: AW23 Locked out?
E54 is caused by a rapid double click on the “Start/Pause” button. Once the message appears on the screen, press and hold the button to clear.
Don’t sell the machine to little old ladies with Parkinsons Disease.
Chris.
Re: AW23 Locked out?
Went to this one yesterday.
Start button had got stuck in. Causing the start switch to be permanently activated. Took the fascia and display board apart & re-alligned button etc.
All ok now.
After testing the machine a number of times & telling the customer, once again, about the E54 being caused by rapid pressing of the start button, the machine on my last test threw up E54.
E54 occured by just turning the selector I hadn’t even touch the start button.Luckily I managed to reset the fault before the customer came down with her first load of washing. 😉
This may be of help in reporting back to Amica? Has anyone else had the E54 happen for them?
(This machine is 4 times a week use by a 60 something lady in an immaculate house, so misuse I would say is not likely.)
Tim.
Re: AW23 Locked out?
Not had another report of that Tim.
The E54 thing comes up whenever any function is activated too quickly, not just the actual buttons, it includes the program knob.
K.
Re: AW23 Locked out?
Yes just spoken to my customer after i made a visit on Saturday to see how machine is.
She also gets it when she turns the dial to the desired program can come up with E54.It can also reset itself, after turning to desired program then setting any extra wash options / rinse options / spin options then press start it just goes back to 0.
I have checked as much as i could when there and never failed for me.
This does not always happen to customer either?
Still poor wash results?
She uses 140ml fairy liquid in draw, occasionally uses conditioner, having to use the intensive / extra rinses to try and improve?She has also occasionally used the delay start for Economy 7, start the program off watch the time count down, but when she gets up in the morning it hasnt started and the counter resets to 0.
😕
To eliminate and try a few things I have first of all I have requested she: Changes detergent for now to powder.
Plug the machine in another socket (this is an extension to the original house, i had an ise 2 with weird faults told them to try another socket that cured problem) so see what happens.She is not a happy person, she only had it since feb (supplied by an ex dealer) and really wants an exchange.
Will wait and see what happens
❗
Re: AW23 Locked out?
It can also reset itself, after turning to desired program then setting any extra wash options / rinse options / spin options then press start it just goes back to 0.
Yep my customer mentioned the same.
Don’t know what to suggest? I don’t think she was overly happy with me pointer the finger at her.
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