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Whats up with Appliance care, lots of back orders overdue on usual stuff. Staff not knowing anything, very unlike them IME.
Re: BSH appliance care
Same here,
ordered a motor Wednesday and normally get things next day. Rang Friday to be told we can’t tell if it has been sent just by the order number…what???
They need my account number which I haven’t got because I pay by c/card each time. Still not arrived and £250 job in the balance as it’s a B&B. Better arrive Monday or I’ll order from Connect and send it back.
A bit of a shambles 😈Re: BSH appliance care
Couldn’t find a model number so rang them and got the part number,she said it was no stock and couldn’t give a delivery.
Ordered it online it arrived in 24hours 😕 🙂nomadPaul wrote:New computer system introduced from Germany. Hasn’t exactly been a smooth changeover !
I haven’t, as yet at least, had any delivery problems with BSH stuff but the “new computer system” seems somewhat misleading? 😕
By that I mean that recently when you check through ‘your shopping basket’ they list stock availability with red amber & green dots. Indicating ‘available’, ‘partly available’ or ‘not available’. The assumption from that is that any part flagged with a red dot is literally ‘not available’ any more? 😕
2 of my basic van stock items were so listed with a red dot last week namely 165813 Circulating Pump Impellor Kit and 437367 T/dryer Belt. Now checking today it appears that the 165813 Impellor Kit has now suddenly turned green and back in stock, but the belt (the 1930mm Gorenje t/dryer belt) is still very red and ‘not available’ in spite of it being fitted to many of their current new models!!! 😯
Was geschieht Bosch?:con:
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