BLOOD!!!!

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  • #5512
    Penguin45
    Participant

    Anyone know what the position is regarding blood? I bust the knuckle of my right index finger open on a Zanussi dishwasher door panel (like you always do – thanks Zanussi) yesterday and the lady of the house got really upset! Obviously I cleaned it up, with the roll of kitchen towelling from the van (useful) and stuck a plaster on the cut (from the first aid kit in the van – very useful) and finished up cleaning the floor with a bottle of white spirit (which also lives in the van)(It’s a helluva van). Then she wanted to argue about the bill, but that’s another story….. Anyway, I got paid.

    Have we got any guidance on this? IMO the customers reaction was unreasonable and somewhat disturbing. In effect, making an unreasonable judgement on my lifestyle (tame, boring but I wish……) with no knowledge at all.

    Somewhat confused and disappointed in human nature,

    Regards,
    Penguin.

    #111665
    Martin
    Participant

    Re: BLOOD!!!!

    Penguin45 wrote:Somewhat confused and disappointed in human nature,

    We all give blood freely and often daily. My donations are mainly given to Hotpoint though a lot of my ‘DNA Profile’ can be found on the Indesit Evolution Range when I have to get at those sodding spigot bolts 😥

    Only advice I can give at this point whilst I still have a lot of it left is to charge highly for every drop you spill 😉

    Martin

    #111666
    kwatt
    Keymaster

    As an ex-Candy service agent explaining blood loss on the customer’s lino is nothing new to me! 😆

    I never paid much heed to it TBH, except for an engineer that once asked, at the start of the AIDS epedemic, what happened if he caught it from working on a machine with cut hands. 😕

    Now there’s an interesting question.

    K.

    #111667
    sparkey
    Participant

    Re: BLOOD!!!!

    KW wrote

    except for an engineer that once asked, at the start of the AIDS epedemic,

    We should all be aware of the posibility of nasty objects in pumps and drain hoses etc especially in waste disposers for those who indulge, any cuts grazes and scratches should be treated with caution, cuts from nice sharp stainless door liners are not so likely to be a contamination problem, however we should all keep up to date with tetanous jabs ❗

    #111668
    streetlighter
    Participant

    Re: BLOOD!!!!

    Hi all
    only slightly connected i know but here we go
    last saterday i put a 2 inch gash in my finger while fixing a puncher on my 5yr old sons bike.
    Followed swiftly with him passing out, my dog taking a liking to fresh blood on the end of my finger & the wife saying “mind the carpet.”
    No worry about my son or my now rancid diggit, just mind the carpet.
    The morral of this story, look out for nails in tyres & dont expect sypathy from a woman.
    To top it all of my son said ” Im not riding that till buy me a new tyre, That one’s infected with your germs now “.
    There’s gratitude for ya

    At least it was me left hand though.

    paul

    #111669
    eastlmark
    Moderator

    Re: BLOOD!!!!

    Penguin45 wrote:Anyone know what the position is regarding blood? I bust the knuckle of my right index finger open on a Zanussi dishwasher door panel (like you always do – thanks Zanussi) yesterday and the lady of the house got really upset! Obviously I cleaned it up, with the roll of kitchen towelling from the van (useful) and stuck a plaster on the cut (from the first aid kit in the van – very useful) and finished up cleaning the floor with a bottle of white spirit (which also lives in the van)(It’s a helluva van). Then she wanted to argue about the bill, but that’s another story….. Anyway, I got paid.

    Have we got any guidance on this? IMO the customers reaction was unreasonable and somewhat disturbing. In effect, making an unreasonable judgement on my lifestyle (tame, boring but I wish……) with no knowledge at all.

    Somewhat confused and disappointed in human nature,

    Regards,
    Penguin.

    Funny, I had blood yesterday too when I cracked my head on the underside of a marble worktop, even with a good 3″ of hair to cusion it it still hurt and didnt know I was cut until I felt a damp trickle (ie blood) running down the back of my neck later on. Got me thinking though, if this were somehow the other way around, we would be persued for compensation and maybe, in these days of blame and claim maybe we should sometimes get our revenge.
    To add insult to injury (literally) when I got to the office this morning that very customer had left a message yesterday on the ansaphone suggesting that we were a “terrible company” as we had “not turned up and its 5.30 now so you are obviously not coming now” and “I am going to report you to trading standards” Which probably explains why she was behaving very oddly and sheepishly when I turned up at 5.45 yesterday having no idea that she had left that message and, by the way, it was booked as an after 4.30 appointment in the first place!

    #111670
    sparkey
    Participant

    Re: BLOOD!!!!

    Eastimark wrote

    if this were somehow the other way around, we would be persued for compensation and maybe, in these days of blame and claim maybe we should sometimes get our revenge.

    I quite often get customers who ask for me to remove my shoes to work on their intigrated appliances in kitchens with fancy light coloured carpets, I always ask if they have liability insurance in case I injure my feet pulling the appliance out as an injured engineer who is unable to work is very expensive to keep 👿 , suddenly they don’t mind and let me get on with it 🙂 . (I do carry dust sheets for working in these conditions but like to see them squirm first before telling them 😈 )

    #111671
    kwatt
    Keymaster

    IIRC it’s against H&S to work without wearing suitable footwear, so I would assume that wearing none is just not on at all. I tell customer’s that anyway and have done for years so there must be good reason I do so.

    Are dust sheets not worse, they’d slide about on the floor when you stood on them, greater risk still if you ask me. Sorry I have to think on this from an employer’s standpoint as if the engineer fell and headbutted a worktop he’d be claiming my insurance!

    K.

    #111672
    Ally
    Participant

    Re: BLOOD!!!!

    Hi guys i found some one size fits all blue polyethyene overshoes. They are dirt cheep and keep the customers carpet clean once you walk out the door throw them in the bin.

    http://www.ccaltd.co.uk/slovershoes.htm

    #111673
    admin
    Keymaster

    Re: BLOOD!!!!

    The problem with wearing these overshoes in majority of customers houses is that most kitchens now have laminate or tiled flooring and when wearing these its like skating on ice,there fine if your careful on carpet but your still capable of slipping easily even on carpet.the subject of insurance pops its head up again.

    bryan

    #111674
    Ally
    Participant

    Re: BLOOD!!!!

    r600a wrote:The problem with wearing these overshoes in majority of customers houses is that most kitchens now have laminate or tiled flooring and when wearing these its like skating on ice,

    Buy the non slip ones on the top left of the page AC932
    . They are not the perfect answer, but if you take your time will get you by.

    http://www.ccaltd.co.uk/slovershoes.htm

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