Hoover HVP 16 error code 7

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  • #55174
    rippi
    Participant

    Hi all. I’m new to the forum.
    Please, can someone help me?
    Error 7 on Hoover HVP 16 (hoover 1600 vision plus)

    Some days ago I’ve found the filter very obstructed. Cleaned it it worked for a few cycles. Then error 7 again.

    I disassembled entirely the filter tank. I have disconnected it from pipes and well cleaned. It was full of dirty. I cleaned the blades of the two pumps too. Expecially one was full of hairs and fibers.
    Then it has well worked for a few cycles.

    Now… error 7.

    Note that while cleaning the pumps I realized that the motor was hot, even after at least 10 minutes from disconnecting.

    Thanks all!
    Roberto

    #322170
    helo_75
    Participant

    thats because error 7 is a motor fault, its tried to tumble anti clockwise 3 times without success

    or a faulty tacho

    either way, its a motor issue

    thats not a uk model either

    do u have th 16 digit serial code

    #322171
    rippi
    Participant

    helo_75 wrote:thats because error 7 is a motor fault, its tried to tumble anti clockwise 3 times without success

    or a faulty tacho

    either way, its a motor issue

    thats not a uk model either

    do u have th 16 digit serial code

    1st: many thanks

    the complete model number is HVP 16 IT ALU
    I thought that ‘IT’ was just for language, not for technical differences, localization and ALU for alloy. Pheraps it is not.

    Becaus of my wife’s pressing I gave up and I called the service…. it’ll be here in the afternoon. Yesterday I tryed to unmount the motor, clean it, clean brushes’ contacts and connections.
    Bearings were in good state, no noises or rubbings. I sprayed them with wd40 anyway.
    After this work the motor didn’t become hot as in the past while running.
    I’ve seen that coils were a little brown. Good state, but brown. Is it normal? Thanks,
    R
    EDIT: The s/n is 31138191 0423 1016

    EDIT: I’ve been looking for the motor in shop.ukwhitegoods.co.uk in the case it’s too much expensive to buy from the assistance. But I didn’t find IT

    #322172
    rippi
    Participant

    Re: Hoover HVP 16 error code 7

    The technician says it need a new PCB’s connection cable and to rectify them motor.
    Thanks all!!

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