Re: Creda IWD12 built in washer dryer
It’s probably an ‘A’ rated applaince I guess.
Tablets do seem to have this problem with some washers where they don’t dissolve correctly, mainly due to either the machine being cold fill only or the customer does not have any hot water to supply the hot valve. The tablet starts to dissolve in the powder tray in theory, without hot water or as is the case with ‘A’ rated appliances, not enough water intake generally to start the dissolving process.
I would suggest your customer uses powder, it’s the only solution I have found in most cases.
Dave.