When to ring a customers neck…or not

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  • #55447
    cornwell40
    Participant

    Just before Christmas last year, while delivering a machine in a rather dodgy area my Megger went missing from the back of the van (or so I thought as will become apparent 😥 ).
    Next day my first call was to a tennanted property with a over the shoulder landlord present. Absolutely minging tiny kitchen with a Hoover Six in similar condition. Board fault, write the thing off, get out quick. During the call I couldn’t find my Tester to megger at the end of the call. The last place I could remember it was when I was delivering and had knocked some stuff into the road (it was persisting down and dark). Gangs of hoodies everywhere, so I assumed that my tester had been spotted and half inched.
    Today 6 1/2 months later I get a call from the sodding landlord of minging towers to ask if I’d left some equipment in his kitchen a few weeks ago. WHAT. Cost me 400 quid to replace as I bought a back up as well just in case.
    Must have been in such a rush to get out I’d forgotten I’d already got the meter out.
    Couldn’t believe the T@@@er even laughed when I asked him why he hadn’t contacted me sooner. 👿 👿

    TC

    #323697
    suedehead1
    Participant

    Re: When to ring a customers neck…or not

    i stripped down an old hoover tumble dryer and used a pair of expensive articulated pliers to break off the plastic front bearings, went out to the van to find no new bearings. tell the customer i would be back next day to put it back together and inadvertently left my pliers.
    i new where they were so i wasnt bothered.
    went back the next day and my pliers were lying amongst some old tools of the customer, i say to him those are my pliers, he says no they are not.
    result is i dont get my pliers back.
    i could have smacked the old bstard.
    i should have slipped them into my toolbox without mentioning it.

    #323698
    squadman
    Participant

    Re: When to ring a customers neck…or not

    As for me I went to a fairground to repair a washing machine ! these fair ground folks are crafty as a wagon load of monkeys, I had my Martindale out to check socket polarity and having got involved in a conversation with one of them I forget clean about the tester in this socket, anyway having completed this call I went back to the van and was about to drive away when the old alarm bell rang !!!!!!! Duh ! I have left my Martindale in their, so I get back out the van and go bank on this door, pikey looking guy answers Yeah what you want, I explain that I have left my tester in his socket, he replies, No you ain’t chav, I said well yes I have ! he says you ain;t left nothing in here now just F*** off !

    I quickly add up the equation that he is bigger than me, has two angry looking dogs roaming and several other half wits who look like they were all interbread ! Yep its a no brainer I turn on my heels and get in the van while its still got its wheels fitted !!!!

    Six months later I get a call to go their and repair another machine, Mm !!! I then tell the fella that I cannot work on fairgrounds or mobile sites as some gypsies have stolen my test equipment and he will need to find someone else to go there ! He said huh ! I dont want nothing tested mate just come and repair it !!! I put the phone down and have never heard nothing more.

    I dunno all the fun of the fair !

    #323699
    bigkid
    Participant

    Re: When to ring a customers neck…or not

    It’s not only Pikies that will nick your gear, try working in an Army Barracks.
    A few years back I was called out to a Sergeants Mess to repair their NAAFI bought crap washing machine. Went to the Van to retrieve my Mega and on returning found my tool box had been rifled. (Pun intended)
    Naturally know one knew anything about it and who was I to argue with 3 hairy arsed Scotsmen? Quick exit followed by a phone call to their Commanding Officer complaining about the honesty of his NCO’s and refusing to return unless my tools did likewise. Neither happened.
    I’m not sure about the outcome as I have never been back but I expect they had to call an engineer out soon after as I’m not sure, maybe I imagined it, but I thought I saw a piece of silver paper lying across the module before I refitted the back panel.

    #323700
    cornwell40
    Participant

    Re: When to ring a customers neck…or not

    My meter has now been returned. Its as minging as their bl@@@y kitchen.
    He thought it belonged to an electrician mate of his so he never bothered to ring him about it till now 😯 . Some mate :rolls:

    TC

    #323701
    Gazman1000
    Participant

    Re: When to ring a customers neck…or not

    I had a call booked for Monday a job in Milton Keynes(20 miles away) the woman made the appointment about a week ago. As a precaution I phoned her on Monday morning to make sure she was going to be home after 1pm as arranged. “Oh yes I’ll be here” She said.
    Got there at 1.45 no reply to the door bell. so thinking she may be in the garden I phoned her. She said “I’m out at the park with the kids, I’ll have to make it another day” I told her I would bill her for wasting my time, she said “what you on about you aint done nufing”


    Where my shotgun!

    ARGGGHHHH! 👿

    #323702
    maltheviking
    Participant

    Re: When to ring a customers neck…or not

    Left a service manual at a customers once, didn’t need it again for weeks when I discovered it missing. One of the Last Hotpoint manuals available.
    I sat there for an hour or two and worked out where I had used it last, came up with the said customer and phoned him, yes it’s here I put it away in a cupboard as I thought it might come in usefull, to do WHAT, wipe his arse with!

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