electrolux ewf 14108w washing machine

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  • #55698
    bmrenr
    Participant

    Hi I have a call tomorrow to the above w/m, when the customer selects the cycle the countdown timer says an hour and a half to end of wash but when she comes back to it about twenty mins later it has stopped and water is drained out and no error codes showing.Any ideas?

    Tom.

    #324800
    iadom
    Moderator

    Re: electrolux ewf 14108w washing machine

    Come on Tom, get with it, moved you from the public forums to the TRADE side. 😉 8)

    You will probably need to go into diagnostics mode, full PNC number also helps.

    Jim.

    #324801
    bmrenr
    Participant

    Re: electrolux ewf 14108w washing machine

    Just trying to get a head start Jim was hoping someone else had come across this before. I know I should have got the pnc no. I hav rang the customer back for this but she not answering her phone .Does anyone hav info on how to enter dignostis mode on this model.

    Tom.

    #324802
    nelson
    Participant

    Re: electrolux ewf 14108w washing machine

    I would check the Heater, I had the same fault a couple of weeks ago on a Zanussi, machine filled and started but then drained out and went to end cycle.

    #324803
    electrofix
    Moderator

    Re: electrolux ewf 14108w washing machine

    got sevice info for above model prod no 91490000200

    if useful send me you email

    Dave

    #324804
    bmrenr
    Participant

    Re: electrolux ewf 14108w washing machine

    Cheers guys the email is tght@eircom.net

    Tom.

    #324805
    electrofix
    Moderator

    Re: electrolux ewf 14108w washing machine

    done on its way

    Dave

    #324806
    bmrenr
    Participant

    Re: electrolux ewf 14108w washing machine

    cheers again Dave

    Tom

    #324807
    admin
    Keymaster

    Re: electrolux ewf 14108w washing machine

    Put your meger on the element ….
    If she reads to earth… Then it’s the element

    I’ve been to a block of 14 flats in my town and fixed 7 of these machines already ……7 more to go soon ?

    Canufixit

    #324808
    bmrenr
    Participant

    Re: electrolux ewf 14108w washing machine

    cheers mate .

    #324809
    bmrenr
    Participant

    Re: electrolux ewf 14108w washing machine

    Hi just to let ye know how I how I got on. I went out and started the cycle and the m/c overfilled ( which the customer never mentioned) and the drum turned a few times and then aborted the cycle and pumped out the water.It turned out that the screw holding the pressure chamber to the drum had come lose and fallen off and so the pressure chamber had dropped down, so screwed it back on and worked perfect.Thanks again for your advice its greatly appreciated.

    Tom.

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