ISE 10 door does not unlock automatically

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  • #55775
    dachwilson
    Participant

    Our ISE 10 now no longer automatically unlocks the door at the end of a programme, and we need to manually press the key button to get the dor open.

    Can anyone suggest a reason or a solution to this problem?

    Thanks

    David

    #325106
    Martin114
    Participant

    Re: ISE 10 door does not unlock automatically

    I would say it is not draining properly.
    It may be draining enough so as not to bring up an ‘F3’ code but not completely enough to register empty at end of cycle.

    #325107
    dachwilson
    Participant

    Re: ISE 10 door does not unlock automatically

    We’ve been getting F3 codes too. The drain sump at the front has had the occasional foreign object in it – I’ll check it again.

    Thanks

    #325108
    dachwilson
    Participant

    Re: ISE 10 door does not unlock automatically

    OK – so the drain sump is clear, I’ve drained the machine using the front tube, run another drain cycle as well and the door still wont open automatically.

    Is this the time to call someone in to look at it?

    #325109
    kwatt
    Keymaster

    Hi David,

    Have you checked the instruction book as it sounds as if you have the child lock activated, hence the door won’t open automatically at the end of the cycle?

    K.

    #325110
    dachwilson
    Participant

    Re: ISE 10 door does not unlock automatically

    I forgot to say thanks…this solved the problem!

    One of those cases of not knowing what we didnt know…

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