Spares

Re: Spares

garn wrote:Recently Commissioned A Few AWCT10L There Is A Couple of Bits Missing .

Iv had to Order A Few Liquid Insert partitions And Some Waste Hose Bits did Not Come With Them my Customers Are A Bit Disappointed To Say The Least. I’m Just Hopeing It One Particuler Batch Of Appliances.

Been Waiting Three Weeks Or More.

❓ Is UKWG Covering The Warrenty Work For These Appliances

garn…

I must say I have not had a problems with bits missing, get the odd damaged one.

Surely not all your customers use liquid, when you get a customer that uses powder just keep the odd one back as spare.
As for waste hose bent ends your bound to be able use one off the old one if it had one if not most go on the spigot under sink where its not required any way?

Where are you buying your machines from?

As far as spares go I was told the spares are in the process of transfer to ukw, it will then be a few more weeks while they get organised.

Steven

Re: Spares

There’s a bunch of spares in, they are in the process of getting sorted now. From what I could see today they’re about half way through it.

If there’s a specific part you need then just give me a part number, if we don’t have it then it can be ordered in from Poland.

This will be painful for a short time I expect but it will get better over time as we won’t have every part on the shelf, we’re concentrating on fast moving and functional spares for the now.

I’d rather you had the truth from the horse’s mouth as it were rather than a PR’d response. 😉

K.