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1st timed looked at one of these, freezer only freezing bottom two draws, fridge fine.red filter light on,also no water or ice getin made.took hairdryer to freezer as looked ice up at back.told customer to call be back later if better. any you lads done meny of these and wat faults could be up with this ta?
Re: samsung side by side rs21dgrs1
mmmm what sensor an were is it never done one of these, just been on web an see this model has had major probs an that samsung will repair them free if under 5year old is that true? 😆
Re: samsung side by side rs21dgrs1
Get your customer to phone 0800 988 0123, or log on to http://www.samsung.com/uk/homevisit. Your customer should have the model number and the serial number ready. There is a potential fire hazard with some of these units. However your customer will be advised if this effects her fridge-freezer
David
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