- This topic has 9 replies, 5 voices, and was last updated 15 years, 8 months ago by
.
-
Posts
-
Can anybody help have got a HotpointWT960PSer No 802280171 . You switch on select prog. Press start door locks time of prog. displayed and starts to count down but nothing else happens . Been advised this is motor fault but motor seems ok. Type of motor in this machine induction any help appreciated .
Re: Hotpoint WT960P counting down but not doing anything
does the drum turn during the cycle?
if the machine counts all the way down to 1 minute left and then continues that is the heater?
if the drum does not move check the wiring to the motorRe: Hotpoint WT960P counting down but not doing anything
Thanks for help . The drum does not turn ,have been back and checked wires to motor and wires to heater . Heater checks out ok. .The machine does flash up H2O but presume this is because it does not fill . Selected drain counted down from 2 mins to 1min and stayed on 1 minute . Cust said it does count down to end of cycle when she selected prog . Any ideas anybody please.
Re: Hotpoint WT960P counting down but not doing anything
Been to one yesterday with exactly same fault – must admit I thought was a module fault and had a word with EMW and they confirmed.
Cust was undecided what to do.
Phoned me later and had decided to get Hotpoint in to do job with a further 12mths waranty on m/c 😥 and Hotpoint were calling that same afternoon!!!
Did ask them to phone and let me know if module was the fault – will let you know
Mick
Re: Hotpoint WT960P counting down but not doing anything
MickGeorge wrote:Been to one yesterday with exactly same fault – must admit I thought was a module fault and had a word with EMW and they confirmed.
Cust was undecided what to do.
Phoned me later and had decided to get Hotpoint in to do job with a further 12mths waranty on m/c 😥 and Hotpoint were calling that same afternoon!!!
Did ask them to phone and let me know if module was the fault – will let you know
Mick hotpoint calling same afternoon looks like they not busy then 😆
Re: Hotpoint WT960P counting down but not doing anything
Thanks for reply have now got machine at home as cust going on holiday .Will wait for an answer
Re: Hotpoint WT960P counting down but not doing anything
god hotpoint must desperate. see comet advertising doin repairs on web.with al the folke on the web these days they must think thers gold owt ther in this game mmm 😳
Re: Hotpoint WT960P counting down but not doing anything
Hi Folks
Customer phoned – Hotpoint been changed module – all repaired same day!!
Cost them more than I would have charged but they got full 12mth waranty on rest of m/c as well. – Think they said it cost them about £135 ish all told.
Sign of the times – money tight and the security of not having to pay for any repairs on it for the next 12mths
Yeah – think Hotpoint desperate for work!
But hopefull after 12mths I will get return business – been aready and rebuilt their H/Point T/Drier 🙂
Mick
- You must be logged in to reply to this topic.