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Hi,
I think that our Bosch washing machine may not be draining on it’s rinse cycle due to the ball (I think it may be called an eco-ball??!!) in the sump being stuck.
Does anyone have any suggestions as to how we can release the ball and prevent it from jamming again?
ThankyouCarolyn
Re: Stuck eco ball??
About the only way the ball could get stuck is if a foreign object suck as a sock gets caught around it…the only way to check that is to release the sump hose from the bottom of the tub and you will be able to access it.
What are the symptoms you are getting?
If you have a go yourself then don’t forget, plug out at all times :zap:
Re: Stuck eco ball??
Hi,
Thanks for your prompt reply.When on the rinse cycle the water won’t drain out of the machine. You can hear the pump whirring but nothing is happening with the water.
My husband managed to release the ball and hold onto it to prevent it getting stuck again, and the water drained out fine. We also wondered if it could be the pressure hose that may be blocked??
How can you access the ball and ensure that it does not stick again?
Thanks for your help.
Re: Stuck eco ball??
If the ball is getting stuck then you must have something trapped in with it. You’ll need to take the sump hose off the bottom of the tub (one screw-up wire clip) so you can see and free off the ball.
The drain pump should easily suck the ball down to allow the water to drain freely but if there is a blockage elsewhere then the ball may not move anyway 😉
Re: Stuck eco ball??
Hi,
What is the best way to access the sump? From the front or the rear of the machine?We tried taking the front off the machine, managed it a little way but access was still really difficult. Do you have to remove the drum seal to get the front off completely?
Thankyou.
Carolyn
Re: Stuck eco ball??
carbal wrote:What is the best way to access the sump? From the front or the rear of the machine?
For us to know the model number off this Bosch machine would be a great help as there’s dozens of variants. Problems with the ecoball in the sump are rarer than hen with teeth so I for one am certain you are barking up the wrong tree on this problem.
Simple test to see if ball isn’t jammed…..remove pump filter then pour a couple of pints of water into the drum…if those 2 pints of water flood out of the filter chamber and onto the floor the ball is NOT jammed and there’s no need to mess with it! The problem would be elsewhere in the drain-out system. 😉
Re: Stuck eco ball??
Martin wrote:For us to know the model number off this Bosch machine would be a great help as there’s dozens of variants.
It`s a Bosch wfp3300 as per the F03 thread if it helps 😉Don
Re: Stuck eco ball??
don wrote:It`s a Bosch wfp3300
OK tnks for that Don, in which case my previous post applies.
Re: Stuck eco ball??
I can’t see if the Bosch machines are affected although plenty others are, especially in soft water areas, by a sticky ecoball.
Basically soap scum and other detritus builds up in the sump hose on the lip that the ecoball seals against and holds it there causing a drain error. It is very common.
You might not see much it where you are Martin as I think the water is a bit harder there but we see it a lot and, I do mean a lot.
It is a combination of things really, overdosing, lack of maintenance wash[/ur] and so on that cause it but the most common thing is concentrated liquid detergents in combination with low temperature washes all the time. It’s basically the same sort of scummy stuff that causes washing machines to go all smelly.
Cure is hotter washes more regularly, maintenance wash or regular use of [url=http://shop.ukwhitegoods.co.uk/Cleaning+Products/1126+-+Affresh+Washing+Machine+Cleaner.html]Affresh to clean it out and prevent the gunge from forming.
HTH
K.
Re: Stuck eco ball??
Down here where the water is as hard as nails i’ve had three or four that have ingested a sock which has wrapped itself around the eco-ball and blocked the thing well and truly….
Re: Stuck eco ball??
kwatt wrote:I can’t see if the Bosch machines are affected although plenty others are, especially in soft water areas, by a sticky ecoball.
Basically soap scum and other detritus builds up in the sump hose on the lip that the ecoball seals against and holds it there causing a drain error. It is very common.
You might not see much it where you are Martin as I think the water is a bit harder there but we see it a lot and, I do mean a lot.
It is a combination of things really, overdosing, lack of maintenance wash and so on that cause it but the most common thing is concentrated liquid detergents in combination with low temperature washes all the time. It’s basically the same sort of scummy stuff that causes washing machines to go all smelly.
Cure is hotter washes more regularly, maintenance wash or regular use of Affresh to clean it out and prevent the gunge from forming.
HTH
K.
what does an eco ball do in a machine?
Re: Stuck eco ball??
Hi Stin,
The easiest way to understand it is as a sorta ping pong ball that sits in the sump hose (this connects the tub to the drain pump) at the very bottom of the outer tub, the bit around the inner drum you put clothes in.
As the machine fills with water the ball rises and stops more water entering the sump hose.
Accomplishes a couple of things in the process.
Stops heat bleeding into the sump where it’s not actually required. So it reduces the electricity required to heat the water.
Reduces the detergent load required.
When the pump kicks in the ball is drawn downward and the machine can drain, unless it sticks of course.
Problem is, they come with their “issues”, especially the not so well executed versions of it. But even the best of them can become stuck depending on the conditions and how people use the machine.
It’s actually a pretty reasonable solution if not an elegant or flawless one.
HTH
K.
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