Beko ap930 no ice, no water!! Help!!

I have a beko ap930 fridge freezer, the problem i have is it makes no ice and no water comes out the dispenser when selected. I was receiving an error code E8 i think which was the ice cube tray sensor, i repanced this and the fault cleared. Still no ice… ive made sure the heater switch is is the on position, ive also tried to thaw out the freezer side incase of any blockages due to ice build up. I have also taken the white tube that runs from the bottom of the fridge on the outside to the top out and inserted it into a glass and pressed the dispenser whilst in water mode, to see if water passes through, which it doesnt, i can hear the pump at the bottom running whilst i do this. I am also certain there is no block in the tube on the outside as ive removed it and it passes air freely…phew!! Any help would be much appreciated as the reason i bought it was for ice!!! (no warrenty)