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why is it when this happens customer assumes its something you have done?! hade a mare with one today but managed to contain it so did not flood the place but trying to explain that to angry husband who has just got wind of it and blames me for it beggers belief!
Re: seized/broken isolation valves
It’s a right laugh when that happens .
I had somthing similar happen a while ago . Pulled machine out (carefully) and ‘crack’ hose end snapped. Water pissing out everywhere. Dragged all the crap out of the cupboard found taps could just about reach them but they had seized up . Lady of the house didnt know where the stop cock was.
I was getting a bit flustered and wet by now . So toolbox upside down trying to find six mm spanner and screw driver with one hand trying to hold pipe together finally found them . Stugled to reach taps around cupboard. took handle off and could just about turn tap head off with spanner. Then a lot of cleaning up. 😳
Oh the joys of washing machine repair.Re: seized/broken isolation valves
Grab your mole grips, bend the flexible hose pipe double and clamp it tight with the mole grips to stop the flood. 8)
Thats assuming you are lucky enough to snap it off at the washing machine end of course.
Been there on more than one occasion. 😳
Re: seized/broken isolation valves
Get the sink taps on also, reduce the pressure a bit. After a few soakings i have learned to find the taps before pulling out machine.
Re: seized/broken isolation valves
Nice one Jim I didn’t think anybody else would own up to it happening to them . Good idea with the mole grips. I just couldn’t get my brain into gear with a shower coming down on my head. Oh well it made the day a bit more interesting.
Re: seized/broken isolation valves
iadom wrote:Grab your mole grips, bend the flexible hose pipe double and clamp it tight with the mole grips to stop the flood. 8)
Wrong forum, should be in “tips ‘n tricks” sticky 😉
Mike.Re: seized/broken isolation valves
Had one recently when a d***head of a customer had insisted he hadn’t touched the machine at all (although it looked as though it had been pulled out to me), nope he hadn’t touched anything.
Pulled the Zanussi w/d out, turned the tap off slowly undid the hose at the washer end and…..mains pressure blew the last bit of thread and I got drenched while his mother tried to find a bucket. Yep, he’d turned the taps off, so I turned it back on. 👿
TCRe: seized/broken isolation valves
if no mole grips just bend the inlet hose and cable tie it. In fact I do this for those times when the taps are siezed and I need to disconnect.
Re: seized/broken isolation valves
I’ve never yet managed to break one 🙁 but I’m looking forward to it now, ’cause it’s gonna look so cool when I instantly perform this trick.8)
Mike.Re: seized/broken isolation valves
Or you can point the jet at the customer and shout ” Quick, find the stopcock, cock” 😀
TC
Re: seized/broken isolation valves
Could always ask em where the stop cock is before you start and to get ready 😆
Re: seized/broken isolation valves
funbobby surely you know that everythings our fault ,the ill fitted kitchen ,the poor quality appliances ,crappy plumbing ,the diy fitted cushion floor, the blockage in the filter that magicaly reappears 6 weeks after you have cleaned out the filter etc etc :rolls: on the subject of stemming the tide i find that refrigeration crimp off pliers used for crimmping off stub pipes are ideal for crimmping the hose 😀 Cras
Re: seized/broken isolation valves
Simon_ wrote:Get the sink taps on also, reduce the pressure a bit. After a few soakings i have learned to find the taps before pulling out machine.
and me to 😆
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