The truth

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  • July 2, 2004 at 9:57 pm #5755
    Dave_Conway
    Participant

    I nearly posted this earlier in reply to Alex regarding insurers and recalls etc

    It is a pity yes, I often wonder how much difference it would make if insurers and manufacturers had “real” information instead of carefully worded information to make sure we get paid.

    How much money do they spend on scrutinising inaccurate information recieved from repairers for the quality control bods, information submitted to ensure invoice payment rather than face the real facts of our findings 😉

    I don’t want to jeapordise anyone here, but is it not time we came clean and told them what’s going on ? This has been discussed many times I’m sure, we ask for openness and more input from them in the forums so what’s the difference ?

    I’ve had a beer or two BTW 😉

    Dave.

    July 3, 2004 at 9:30 am #113514
    Flipper
    Participant

    We all know what LGH are like . And TBH I and the engineers would rather tell a few white lies than spend hours trying to get a few pounds out of a customer who is not covered.
    Before you all start slagging me off ‘ I know i’s not right ‘ , but it has been brought on by the miss selling or small print by the insurance companys. And TBH i am not here to police their policies or put up with abuse from customers on their behalf ,especially when they pass work round different engineers / companies and have no loyalty to us.
    I’ll climb down off my high horse now.
    D&G are the exception to the rule of course.

    July 4, 2004 at 6:13 am #113515
    admin
    Keymaster

    Re: The truth

    Good subject this one……

    I think we have to continue the way we have established(bending the truth) in order to get paid. However it is a subject that perhaps should be an agenda item at our next meeting to work out how ukw members can approach one manufacturer (MFI?) and see if they are willing to pressure LGH into a new era of fault reporting ( one where the truth gets us paid ). As Ken has up his sleeve some suprises this topic fits nicely into those and we could make quite an impact to fault code reporting in the future

    Kevin

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